When we experience long-term financial setbacks like job loss or illness, it can become impossible to pay your debts. Once a certain number of payments are missed, debt collectors will start calling, and many of them can use aggressive and intrusive tactics to get our money. It’s important to remember, though, that you have rights that these callers ignore at their own risk.
Your Rights Under the FDCPA
The Fair Debt Collection Practices Act (FDCPA) was passed in 1977 to protect consumers from being harassed by third-party debt collectors. It prohibits abusive and deceptive actions like the following:
- Calling you before 8:00 a.m. and after 9:00 p.m. in the your time zone
- Discussing the debt with your coworkers, neighbors, and friends
- Threatening legal action that they are not in a position to take or have no intention of taking
- Threatening to have you arrested for nonpayment of the debt
- Leaving vague messages that do not identify them as debt collectors
- Using profane and abusive language
Company Profile: Windham Professionals, Inc.
If you are being called by Windham Professionals, Inc. information about the company is below.
Windham Professionals, Inc. is a collection agency located in Salem, New Hampshire with branch offices in Hendersonville, Tennessee, Las Vegas, Nevada, and East Aurora, New York. It was established in 1982, has 894 employees at the time of publication, and is managed by its President, Christine Timmins-Barry. Records retained at the PACER (Public Access to Court Electronic Records) website confirm that consumers who believed they were being harassed by Windham Professionals,, Inc. dealt with the situation by suing the company.
Alleged Violations against Windham Professionals, Inc.
Tatyana Mason vs. Windham Professionals, Inc. et al*
According to PACER, on or around March 8, 2012, Windham Professionals, Inc. called Washington resident Tatyana Mason at her workplace to collect a debt. During this conversation, the collector allegedly threatened to file a lawsuit against Ms. Mason and call her employer in order to embarrass her. She replied that such calls were not permitted at her workplace, but the communications allegedly continued.
Feeling harassed by Windham Professionals,, Inc., Ms. Mason hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:
- Calling her at a place and time known to be inconvenient
- Calling her at work despite being told that such communications were prohibited
- Using false, deceptive and misleading means to collect a debt
- Threatening to take action that could not legally be taken
The matter was later settled.
Hire an FDCPA Attorney
The phone numbers for this collection agency are:
If either number shows up on your caller ID when the phone rings, it means that you are being called by Windham Professionals, Inc.. If they continue to call you at work even after being told that such calls are not allowed, hire a consumer attorney. If you file a claim against Windham Professionals,, Inc. and win, you could potentially be awarded $1,000 per violation as well as attorney's fees, court costs, and any actual damages. Standing up for yourself will send the message that no matter how much you may owe, debt collectors ignore your rights at their own risk.
*Case taken from PACER (www.pacer.gov). File number is Case 3:12-cv-05471-BHS from the United States District Court for the Western District of Washington, Tacoma Division.
Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Windham Professionals, Inc., or any other third-party collection agency, you may not be entitled to any compensation.