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By Contributing Author: Sergei Lemberg Updated on

Are You Being Called By Professional Recovery Consultants?*

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Are You Being Called By Professional Recovery Consultants?* Here’s What You Need to Know

It can be frustrating when a debt collector begins calling about an alleged debt. This frustration can be heightened if the calls are repeatedly occurring or are coming in at inconvenient times. If this is happening to you, then you may be able to file a claim to help stop the calls and receive compensation for the inconvenience.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act, or FDCPA, protects consumers from harassment by third-party collection agencies. Debt collectors are prohibited from using pressure tactics like the following to make you pay:

  • Calling you outside of the hours of 8:00 a.m. – 9:00 p.m.
  • Contacting you at work after you tell them to stop
  • Using profane or obscene language
  • Making legally insupportable threats,
  • Chasing you for a time-barred debt
  • Failing to identify themselves as debt collectors

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Company Profile: Professional Recovery Consultants

If you are being called by Professional Recovery Consultants, here are some additional company details.

Professional Recovery Consultants, which also does business as G.S. Miller & Associates, is a collection agency in Durham, North Carolina. It opened for business in 1979, has 100 employees, and is managed by Geoffrey S. Miller. Court dockets viewable at the PACER website confirm that those who felt that they were being harassed by Professional Recovery Consultants did not yield.

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Alleged Violations against Professional Recovery Consultants**

According to PACER, in or around October 2010, Professional Recovery Consultants started calling a North Carolina consumer to collect a debt. He complained that the company even called his mother-in-law’s number and said to the consumer “We can do what we want and can call whenever we feel like it”.
Feeling harassed by Professional Recovery Consultants, the consumer sued the agency for:

  • Calling him without always disclosing its identity
  • Using harassing means to collect a debt

The case was later dismissed.

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Hire a Consumer Lawyer

The phone numbers for Professional Recovery Consultants are:

If you see any of them on your caller ID at any time, Professional Recovery Consultants is on the line. If they belittle you when you assert your rights, hire a consumer lawyer and file a claim against Professional Recovery Consultants. You may be awarded $1,000 per FDCPA violation plus associated legal fees. If a collection agency tries to convince you that you have no rights, the law can help you prove them wrong.

**Case taken from PACER ( File number is Case 5:11-cv-00142-RLV-DSC from the United States District Court for the Western District of North Carolina, Statesville Division.

*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Professional Recovery Consultants or any other third-party collection agency, you may not be entitled to any compensation.

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Additional Resources

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

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