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Updated on Author: Sergei Lemberg

Are You Being Called By Nelson, Cooper & Ortiz, LLC?*


Are you being called by Nelson, Cooper & Ortiz, LLC?* Here’s what you need to know

When a debt collector contacts you, they will often demand immediate payment and become hostile if you can’t or won’t pay. There’s nothing illegal about collecting a legitimate debt, but if a collector resorts to verbal abuse and baseless threats, they break federal law.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act (FDCPA) protects consumers from harassment by third-party debt collectors. It is a federal consumer protection law that prohibits actions like the following:

  • Using profane or obscene language
  • Calling you at work after you’ve already told them that your employer doesn’t let you take personal calls
  • Making threats they cannot legally follow up on, such as having you arrested
  • Calling you before 8:00 a.m. and after 9:00 p.m. in your time zone
  • Refusing or failing the validate the debt
  • Telling your friends, neighbors, and co-workers that you owe money

Is Nelson, Cooper & Ortiz, LLC Calling You?

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Company Profile: Nelson, Cooper & Ortiz, LLC

If you are being called by Nelson, Cooper & Ortiz, LLC, information about the company is below.

Nelson, Cooper & Ortiz, LLC is a debt collection company located in Houston, Texas. It was established in 2011, has 10 to 19 employees, and is managed by senior partner Dale Nelson. On its website, it claims to collect for Fortune 500 companies as well as small businesses. According to litigation records retained by the PACER (Public Access to Court Electronic Records) website, people who felt they were being harassed by Nelson, Cooper & Ortiz, LLC filed lawsuits to demand compensation.

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Alleged Violations against Nelson, Cooper & Ortiz, LLC

According to PACER, in November 2015 Nelson, Cooper & Ortiz, LLC sent a collection letter to an Indianapolis resident. In this letter, which was produced as an exhibit, the agency referred to itself as “the firm of Nelson Cooper & Ortiz” and identified a “Case Number” of “15-1287-C” to allegedly further represent itself as a law firm. It also stated, “This may affect your credit once the investigation has been initiated.”

Feeling harassed by Nelson, Cooper & Ortiz, LLC, the plaintiff hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:

  • Using false, deceptive, and misleading means to collect a debt
  • Implying that it was a law office

A judgement was entered in favor of the plaintiff

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Hire an Attorney

The phone numbers for this debt collection agency are as follows:

If either one appears on your caller ID, it means that you are being called by Nelson, Cooper & Oritz, LLC. If they send you letters that appear to present them as a law firm, contact a consumer attorney who can help you file a claim against Nelson, Cooper & Ortiz, LLC. If the outcome is in your favor, you could win $1,000 per FDCPA violation plus legal expenses. Never let a debt collector bully or deceive you into paying what you don’t owe.

*Case taken from PACER (www.pacer.gov). File number is Case 1:16-cv-01899-TWP-MJD from the United States District Court for the Southern District of Indiana, Indianapolis Division.
Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Nelson, Cooper & Oritz, LLC, or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Sergei Lemberg
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