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By Contributing Author: Sergei Lemberg Updated on

Are You Being Called by National Recovery Agency, Inc.?*

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Are you being called by National Recovery Agency, Inc.?* Here’s what you need to know.

Debt collectors are the subject of more complaints than any other industry governed by the Federal Trade Commission. Although such actions are illegal, debt collectors often bully and threaten consumers to make them pay up. If this happens to you, be aware that you have recourse under the law.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act or FDCPA, regulates the activities of third-party collection agencies. Methods like the following are illegal when used to collect a debt, and debt collectors who disregard this fact can face expensive sanctions and even loss of their license.

  • Calling at inconvenient times, such as before 8:00 a.m. and after 9:00 p.m. in your time zone
  • Showing up at your house to intimidate you
  • Threatening action they cannot legally take or have no intention of taking
  • Swearing, raising their voice, and making threats they have no intention of carrying out
  • Pretending to be attorneys, police officers, or federal agents
  • Calling you at work after you’ve told them that you aren’t allowed to talk to them there

Are You Being Called by National Recovery Agency, Inc.?

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Company Profile: National Recovery Agency, Inc.

If you are being called by National Recovery Agency, Inc., information about the company is below.

National Recovery Agency, Inc. is a collection agency located in Harrisburg, Pennsylvania. It was established in 2005, has 100 to 249 employees and is managed by its owner, Jill Kusic. Files archived at the PACER (Public Access to Court Electronic Records) website indicate that several consumers who felt they were being harassed by National Recovery Agency, Inc. challenged the company’s claims against them in court.

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Alleged Violations against National Recovery Agency, Inc.

According to PACER, on or around October 29, 2014, National Recovery Agency, Inc. allegedly began calling a Massachusetts resident on her cell phone, attempting to collect a debt. She later complained that each time she answered the phone, a prerecorded message came on instructing her to hold for the next available representative.

When she answered the initial October 29, 2014, call, National Recovery Agency, Inc. stated that it was calling for an “Arthur Peralta”. When she asked who was calling, the collector allegedly hung up on her.

Although the plaintiff repeatedly insisted that Mr. Peralta could not be reached at her number and to stop calling, the company allegedly called her at least 42 additional times. Feeling harassed by National Recovery Agency, Inc., the plaintiff hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:

The matter was later settled.

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Hire an Attorney

The phone numbers for this collection agency include:

If you see either of these numbers on your caller ID, be aware that you are being called by National Recovery Agency, Inc.. If they harass you by phone about someone else’s debt, hire a consumer attorney. If you file a claim against National Recovery Agency, Inc. and win, you could potentially be awarded $1,000 per FDCPA violation plus actual damages, attorney fees, and other costs. You have rights that zealous debt collectors ignore at their own risk.

*Case taken from PACER ( File number is Case 1:15-cv-11924-LTS from the United States District Court for the District of Massachusetts.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against National Recovery Agency, Inc., or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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