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Updated on Author: Contributor: Sergei Lemberg

Is Arrowood Indemnity Company Calling You?*


Is Arrowood Indemnity Company calling you?* Here’s what you need to know.

Every year, the Federal Trade Commission receives hundreds of complaints about debt collectors going too far. If you are being pursued by a collection agency whose methods are making you seriously consider bankruptcy, read on and learn about your rights as an indebted consumer.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act, or FDCPA, regulates what third-party collectors can say to you and others while attempting to collect a debt, and does not allow them to use unethical and bullying tricks stunts like the following:

Arrowood Indemnity Company Calls

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Company Profile: Arrowood Indemnity Company

Arrowood Indemnity Company is a student loan insurer located in Charlotte, North Carolina. It purchases defaulted loans and arranges for third-party collectors to collect money on Arrowood’s behalf. was founded in 1910, has 250 to 499 employees, and is managed by its CEO, John Tighe. Records archived at the PACER (Public Access to Court Electronic Records) website confirms that the company has been accused of violating the FDCPA while collecting consumer debts.

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Alleged Violations against Arrowood Indemnity Company

Edward Springer vs. Arrowood Indemnity Company et al

According to PACER**, sometime prior to August 2015, New York resident Edward Springer allegedly took out a student loan with Citibank that later went into default. Arrowood Indemnity Company and its attorneys Rubin & Rothman, filed a debt collection lawsuit in Orange County, despite the fact that none of the parties resided in that judicial district and no contracts giving rise to the alleged Debt were signed there.

Mr. Springer reacted to the alleged jurisdictional deficiencies by hiring an attorney and suing Arrowood Indemnity Company and Rubin & Rothman LLC for allegedly violating the FDCPA in the following ways:

  • Bringing a legal action on a debt against him in a judicial district other than that in which he signed the contract or resided at the commencement of the action;
  • Issuing communications relating to the alleged debt without conducting a meaningful review of the underlying legal file or consumer account
  • Falsely representing the character, amount, or legal status of the alleged debt
  • Taking action that cannot legally be taken
  • Using false and deceptive means to collect or attempt to collect a debt
  • Using unfair or unconscionable means to collect or attempt to collect a debt

The matter was later dismissed.

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Hire an Attorney

The phone number for Arrowood Indemnity Company is 1-704-522-2000. If it appears on your caller ID when the phone rings, a debt collector is on the line. Should the company attempt to file a collection lawsuit against you in an inappropriate and inapplicable judicial district, hire an attorney who can help you rectify the matter. If you sue Arrowood Indemnity Company you could be awarded $1,000 per FDCPA violation as well as attorney’s fees, court costs, and any actual damages. Never be intimidated by a debt collector when you know you are in the right.

**Case taken from PACER (pacer.gov). File number is (Case 7:15-cv-08862-VB from United States District Court for the Southern District of New York)

*Disclaimer:

The content of this article serves only to provide information and should not be construed as legal advice. If you file a claim against Arrowood Indemnity Company or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributor: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributor: Sergei Lemberg
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