The first phone call raises an alarm. You do not hear from Professional Account Management, LLC. after the initial phone call for more than two weeks. You think you have dodged the financial crisis until a flurry of phone calls from the third party debt collector bombards your cell phone and your home land line.
Fear and anxiety overwhelm you, as the legal walls appear to be closing quickly. Fortunately, you can lean on a ground breaking federal law that grants you legal protections against Professional Account Management, LLC.
Under the Fair Debt Collection Practices Act, a debt collection agency must follow several protocols during a phone conversation. A representative from Professional Account Management, LLC is not allowed to make threats or verbally abuse you.
You do not have to accept any phone calls from a third party debt collector between 9:00 pm and 8:00 am. Debt collection agencies are prohibited from using deception to collect outstanding credit card and personal loan accounts.
Know What Information to share with a Debt Collection Agency
Receiving a phone call from a third party debt collector will probably catch you off guard. That is the intent of a representative from a debt collection agency. You need to know what to say and what questions to ask.
A licensed consumer protection lawyer will coach you by creating a carefully crafted phone script to counter the phone script used by a representative from Professional Account Management, LLC.
Your FDCPA lawyer will also explain that you do not have to answer any questions asked by a third party debt collector. In fact, your lawyer might recommend sending a certified cease and desist letter to a debt collection agency to end all forms of communication.
![Script For When Professional Account Management, LLC. Calls*]()
How to Interact with Professional Account Management, LLC
How you respond to a phone call from a debt collection agency goes a long way in determining the outcome of an attempt to collect an outstanding consumer debt. What you do not say is just as important as the information you share with Professional Account Management, LLC.
In fact, you do not have to answer the following questions asked by a representative from a third party debt collector.
- What is your net weekly income?
- Do you have a checking account?
- How much do you pay monthly for housing?
- Does your spouse work?
- What other bills do you pay monthly?
- Have you ever taken out a bank loan?
If you answer any questions you do not have to answer, expect a representative from Professional Account Management, LLC. to place you on hold and decide how to get you to accept a payment plan. Never agree to a payment plan you cannot afford.
The debt collection agency representative might suggest borrowing from other sources to settle an outstanding debt owed to the original creditor or the balance purchased by the third party debt collector. Borrowing from Peter to repay Paul is a bad game plan that will land you deeper in debt.
Speak with a FDCPA lawyer today to ensure you have the tools you need to handle a phone call made by Professional Account Management, LLC.
Additional Resources
*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Professional Account Management, LLC. or any other third-party collection agency, you may not be entitled to any compensation.