Updated on January 29th, 2025 Author: stopcollections | Editor: admin

Consumer Complaints Against Credence Resource Management, LLC

Disclaimer: The following content is a summary of complaints submitted to the Consumer Financial Protection Bureau (CFPB) by consumers. The information provided is intended to inform and educate consumers about potential issues and experiences reported with the mentioned entity. 

The Consumer Financial Protection Bureau (CFPB) has received numerous complaints from consumers about Credence Resource Management, LLC. These complaints highlight several troubling practices that every consumer should be aware of. Here’s a summary of the most common issues, along with your rights under the law and how to protect yourself.

Key Complaints Reported by Consumers 

Failure to Provide Validation Documents 

One of the most frequently reported concerns is Credence’s failure to provide proper validation documents when requested. Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request clear and complete information about any debt a collector is trying to collect. This includes the original contract, payment history, and other documentation verifying that the debt is valid. Consumers complain that instead of supplying these documents, Credence often provides generic summaries that do not meet FDCPA requirements, leaving individuals unable to dispute claims effectively. 

Your Rights 

• You have the right to request validation of the debt within 30 days of the initial contact. 
• If the collector cannot validate the debt, they must cease collection attempts. 

Reporting Errors to Credit Bureaus 

Many complaints involve Credence inaccurately reporting debts to credit bureaus. These errors can result in debts you don’t owe reducing your credit score, potentially preventing you from securing loans or mortgages. 

Under the Fair Credit Reporting Act (FCRA), you have the right to dispute any incorrect information on your credit report. Credence’s actions often add unwarranted financial and emotional burdens on consumers. 

Your Rights 

• You have the right to dispute inaccurate entries with credit bureaus. 
• Credit reporting agencies must investigate disputes and resolve them within 30 days. 

Identity Theft and Fraudulent Debt Claims 

Several individuals have reported receiving collection demands for debts they don’t recognize. Some cases may involve identity theft, where fraudulent accounts are tied to the victim’s identity. 

If you suspect fraud, the FCRA provides protections to help clear your record. 

Your Rights 

• You can request that credit reporting agencies place a fraud alert or freeze on your credit file. 
• Debt collectors must provide proof that you are responsible for the debt. 

Harassing Collection Calls Despite Disputes 

Credence has been accused of violating the FDCPA by continuing to make repeated calls to consumers even after they’ve disputed the debt or requested communication cease. Many complain of receiving daily calls, sometimes from multiple phone numbers, creating unnecessary stress and frustration. 

Your Rights 

• Debt collectors cannot call you before 8 a.m. or after 9 p.m. 
• You have the right to request that all contact cease. 

Licensing Issues in Collection Practices 

Credence has also drawn complaints regarding their licensing status. Operating without proper licensing in certain states raises questions about the legality of their collection efforts. This lack of compliance with state laws further undermines the credibility of their practices. 

Your Rights 

• Debt collectors must hold proper licenses to operate in the state where you reside. 
• You can report unlicensed activity to your state’s attorney general.

Free Legal Assistance for Victims of Debt Collector Violations

If you’re facing similar issues with Credence, it’s crucial to know your rights and act quickly. You don’t have to deal with these violations alone.

How To Get Free Legal Assistance 

• Step 1: Reach out to our legal experts for a free consultation. 
• Step 2: Share your experience, and we’ll help assess whether your rights under the FDCPA or FCRA have been violated. 
• Step 3: If applicable, we’ll guide you through the process of filing a claim and stopping illegal collection practices.

Our legal experts specialize in protecting consumers like you from unfair debt collection practices. Take control of your situation today and assert your legal rights.

Contact us now for your FREE consultation and stop unfair debt collection practices in their tracks!

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