While collection agencies support businesses by collecting unpaid debts. This is why their profession is legal and, some would say, necessary, but when they abuse consumers to collect that money, their conduct becomes illegal and puts them at risk of being shut down.
Your Rights Under the FDCPA
The Fair Debt Collection Practices Act, or FDCPA, protects you when debt collectors make misleading, threatening, or harassing statements to deceive you into paying a debt. Below are some examples of actions that legally cross the line:
● Calling you before 8:00 a.m. and after 9:00 p.m.
● Discuss your financial situation with a third party
● Claiming that your property will be seized
● Using profane language
● Pretending to be members of law enforcement
● Saying that they will ruin your credit
Company Profile: Webcollex, LLC
If you are being called by Webcollex, LLC, a company background is below.
Webcollex, LLC is a debt collection agency in Chesapeake, Virginia. It opened in 2009, has 50 people on staff, and is managed by J. Morton. Archived records accessible at the PACER website suggest that people who believed they were being harassed by Webcollex, LLC were not too intimidated to take their case to court.
Alleged Violations against Webcollex, LLC
According to PACER, in or around April 2015, Webcollex, LLC allegedly called an Arizona consumer to collect a debt. She complained that the call was made to her workplace, and that more followed even after she asked them to stop. One collector who identified herself as Wilhelmina allegedly threatened to garnish the consumer’s wages if she did not agree to make a payment in the amount of $250 per month.
Feeling harassed by Webcollex, LLC, the consumer got a free evaluation from a consumer lawyer and sued the agency for:
● Using false, deceptive, and misleading means to collect a debt
● Calling her at work after being told that she couldn’t talk to them there
● Threatening to garnish her wages and other actions that could not legally be taken
The matter was later resolved.
Hire a Consumer Lawyer
The phone number for this debt collection agency is 1-877-816-4209. Any time it shows up on your caller ID, you are being called by Webcollex, LLC. If they ignore your request to not call you at work and threaten legal consequences if you can’t pay, hire a consumer lawyer and file a claim against Webcollex, LLC. A successful claim could result in $1,000 per FDCPA violation plus your attorney fees, so take action when you know that you’re in the right.
*Case taken from PACER (www.pacer.gov). File number is Case 2:15-cv-01353-GMS from the United States District Court for the District of Arizona.
Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Webcollex, LLC or any other third-party collection agency, you may not be entitled to any compensation.