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Updated on Author: Contributor: Sergei Lemberg

Are You Being Called By W-W Recovery, LLC?*


Are you being called by W-W Recovery, LLC?* Here’s what you need to know

Anyone can run into financial difficulties, but if they reach the point that they can no longer pay their bills, creditors may turn their accounts over to a collection agency that harasses them for money. Many of these people are so ashamed that they don’t realize they have rights and don’t have to tolerate such abuse.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act (FDCPA), is a consumer protection law that regulates the way that debt collectors can deal with consumers. Actions like the following are prohibited and illegal when used to pressure someone into paying a debt.

  • Calling at inconvenient times, namely before 8:00 a.m. and after 9:00 p.m. in the consumer’s time zone
  • Telling you that you have committed a crime like fraud and will be arrested
  • Persisting in trying to collect a disputed debt
  • Claiming that you have committed a crime and threatening to call the police if you don’t pay
  • Discussing the debt with your family, friends, and co-workers
  • Reporting false information to the credit bureaus

Are You Being Called by W-W Recovery, LLC?

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Company Profile: W-W Recovery, LLC

If you are being called by W-W Recovery, LLC, information about the company is below.

W-W Recovery, LLC is a debt collection agency located in Holladay, Utah. It was established in 2006, has approximately 10 employees, and is managed by its President, Kent J Besaw. A review of civil action files at the PACER (Public Access to Court Electronic Records) website indicate that many consumers who believed they were being harassed by W-W Recovery, LLC pushed back when they felt the company had crossed the line.

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Alleged Violations against W-W Recovery, LLC

Desiree Young vs. W-W Recovery, LLC et al*

According to PACER, in or around mid-2010, W-W Recovery, LLC allegedly started trying to collect a debt from Utah resident Desiree Young. Ms. Young claimed that despite all the communications, she never received a debt validation letter from the agency.

Feeling harassed by W-W Recovery, LLC, she hired a consumer attorney and sued the company for allegedly violating the FDCPA by failing to validate the debt as required.

The matter was later dismissed.

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Hire an Attorney

The phone number for this collection agency is 1-801-277-8566. If you see it on your caller ID in response to an incoming call, it means that you are being called by W-W Recovery, LLC If they fail to validate the debt within five days of their initial communication with you, hire a consumer attorney. If you file a claim against W-W Recovery, LLC and win, you could potentially receive $1,000 per FDCPA violation plus any other appropriate costs and damages. When it comes to collecting debts, no company is above the law.

*Case taken from PACER (www.pacer.gov). File number is Case 1:10-cv-00214-TS from the United States District Court for the Southern District of Utah, Northern Division.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against W-W Recovery, LLC, or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributor: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

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