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Updated on Author: Contributor: Sergei Lemberg

Are You Being Called By Voss & Klein, LLC?*

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Are You Being Called By Voss & Klein, LLC?* Here’s what you need to know

Nonstop calls from collection agencies can have a damaging impact on the quality of our lives. We become nervous every time the phone rings, and the sound of the mail being inserted in the mailbox causes our hearts to race, fearful that we’re getting another demand letter. If collectors are pursuing you to the point that you feel stressed and harassed, there are ways to make them stop.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act (FDCPA) dictates what debt collectors can say and do when trying to collect money you allegedly owe. If they employ any of the tactics listed below (or those that are uncomfortably similar,), you have grounds to sue them.

  • Using profane and obscene language
  • Threatening consequences they cannot legally inflict, or have no intention of carrying out
  • Calling at all hours of the day and night
  • Contacting you at work if you are not allowed to receive calls there
  • Demanding an amount that’s not supported by law or the original creditor agreement
  • Discussing your debt with anyone except you, your spouse, or your attorney

Voss & Klein, LLC

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Company Profile: Voss & Klein, LLC

If you are being called by Voss & Klein, LLC, information about the company is below.

Voss & Klein, LLC is a debt collection agency located in Pompano Beach, Florida. It was established in 1992, has less than 10 employees, and is managed by Julia Voss. According to the company website, it collects commercial, retail, and medical debt. According to records retained at the PACER (Public Access to Court Electronic Records) website, consumers who felt they were being harassed by Voss & Klein, LLC filed lawsuits against the company to demand compensation.

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Alleged Violations against Voss & Klein, LLC

Pamela Osborne vs. Voss & Klein, LLC et al*

According to PACER, in or around late November 2015 Voss & Klein, LLC sent a collection notice to Florida resident Pamela Osborne regarding a towing bill for a car she no longer owned.

Although she immediately advised the agency that she was not responsible for the charges, she allegedly continued to receive collection letters. In January, 2016, Voss & Klein reported the dent to the credit bureaus, allegedly without adding that the charges were disputed.

Feeling harassed by Voss & Klein, LLC, Ms. Osorne hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:

The matter was later dismissed.

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Hire an Attorney

The phone numbers for this debt collection agency are:

If you see either one on your caller ID, it’s confirmation that you are being called by Voss & Klein, LLC. If they pursue you for a debt you did not accrue and fail or refuse to report it as disputed to the credit bureaus, hire a consumer attorney who can protect your interests and help you file a claim against Voss & Klein, LLC. If the claim is successful, you could receive $1,000 per FDCPA violation in addition to other costs associated with litigation. Never pay an agency simply to go away: if you sue them, they could be required to pay you instead.

*Case taken from PACER (www.pacer.gov). File number is Case 0:16-cv-60434-BB from the United States District Court for the Southern District of Florida.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Voss & Klein, LLC, or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributor: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributor: Sergei Lemberg
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