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By Contributing Author: Sergei Lemberg Updated on

Are You Being Called By United Mediation Services, LLC?*

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Every year, the Consumer Financial Protection Bureau receives thousands of complaints from consumers who claim to have been harassed by debt collectors. These debtors felt so threatened by the collector’s demands that they sought legal counsel to bring the unwanted contact to an end.

How Your Rights Fall Under the FDCPA

The Fair Debt Collection Practices Act, also known as the FDCPA does not allow collection agencies from behaving in ways that alarm, humiliate, and cause distress to consumers. It restricts what these debt collectors can do to collect a debt, and bans tactics like those listed below.

  • Ignoring a cease communications notice
  • Using an autodialer to leave a slew of pre-recorded messages
  • Using profane or obscene language
  • Calling you at inconvenient times and places, such as before 8:00 a.m. and after 9:00 p.m. in your time zone
  • Calling you while you’re at work

If United Mediation Services, LLC is calling you, the information regarding that debt collection agency is below.

United Mediation Services, LLC is a debt collection company located in Union City, Georgia. It was established in 2015, has less than 10 employees, and it’s run by owner, Michael S. Thornton.

Legal records that were archived by PACER (Public Access to Court Electronic Records) suggest that people who believed they were being harassed by United Mediation Services, LLC dealt with it by filing a lawsuit against them.

Are You Being Called By United Mediation Services, LLC?*

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Alleged Violations against United Mediation Services, LLC

According to PACER, in or around September 2016, a Michigan woman allegedly received phone calls from a collection agency acting on behalf of United Mediation Services, LLC. Upon investigation, she discovered that the debt had been delinquent since 2007 and was therefore time-barred.

She felt harassed United Mediation Services, LLC, after she hired a consumer lawyer and sued the company for allegedly violating the FDCPA in the following ways:

  • Using harassing and abusive means to collect a debt
  • Using unfair and unconscionable means to collect a debt

Plaintiff was awarded $1,156.18 in costs and $19,240.00 in attorney’s fees, which was added to the previously awarded statutory damages of $3,500.00.

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Hire a Lawyer

The phone number for this collection agency is 1-978-752-2300. If it shows up at any time of the day or night, be aware that you are being called by United Mediation Services, LLC. If they harass you over a time-barred debt, hire a consumer lawyer.

If you decide to file a claim against United Mediation Services, LLC, you could receive $1,000 per FDCPA violation plus associated damages and costs. Knowing your rights can protect you when a debt collector goes too far.

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Additional Resources

Case taken from PACER (pacer.gov). File number is Case 1:17-cv-00841-JTN-ESC from the United States District Court for the Western District of Michigan, Southern Division.

*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against United Mediation Services, LLC, or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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