According to Forbes, there are 44 million people who collectively owe $1.5 trillion in student loan debt today. If you’re one of them and your loans are past due, you may be extremely stressed out and an aggressive debt collector can make the situation even worse.
Remember that no matter how much you owe, a collection agency must treat you with respect or face penalties.
Your Rights Under the FDCPA
The Fair Debt Collection Practices Act, or FDCPA, provides important legal protections to consumers who are dealing with a third-party debt collector. Any agency that tries to deceive or bully you into paying a debt using methods like those below can face serious professional sanctions.
- Calling you outside the hours of 8:00 a.m to 9:00 p.m. in your time zone
- Filing a lawsuit against you in a far-away courthouse
- Shouting at you over the phone
- Calling you at work to embarrass you
- Claiming that you can go to jail for not paying a debt
- Illegally re-aging a time-barred debt
Company Profile: Texas Guaranteed Student Loan Corporation
If you are being called by Texas Guaranteed Student Loan Corporation, the company’s general background is below.
Texas Guaranteed Student Loan Corporation, which also does business as Trellis Company, is a debt collection agency located in Round Rock, Texas. It was established in 1979, has 400 employees, and is managed by its President and CEO, Sue McMillin.
Records viewable at the PACER website confirm that consumers who felt they were being harassed by Texas Guaranteed Student Loan Corporation opted to challenge its claims.
Alleged Violations against Texas Guaranteed Student Loan Corporation
According to PACER, on or around July 9, 2014, Texas Guaranteed Student Loan Corporation allegedly started trying to collect a student loan debt from a Florida consumer. She alleged that she sometimes received multiple calls per day.
Feeling harassed by Texas Guaranteed Student Loan Corporation, the consumer sued the agency for allegedly violating her rights by:
- Contacting her directly when she was represented by an attorney regarding the debt
- Using harassing and abusive means to collect a debt
The matter was later settled.
Hire a Consumer Lawyer
The phone numbers for Texas Guaranteed Student Loan Corporation are:
Seeing on your caller ID means that you are being called by Texas Guaranteed Student Loan Corporation. If they call you at a harassing rate and ignore the fact that you have an attorney, hire a consumer lawyer and file a claim against Texas Guaranteed Student Loan Corporation.
Collection agencies that violate the FDCPA can be fined and ordered to pay you $1,000 per violation, so remember that you always have options when a debt collector goes too far.
- Has a Debt Collector Used Profane Language?
- Did a Debt Collector Identify Themselves to a Third-Party?
Case taken from PACER (pacer.gov). File number is Case 8:15-cv-02525-VMC-EAJ from the United States District Court for the Eastern District of Florida, Tampa Division.
*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Texas Guaranteed Student Loan Corporation, or any other third-party collection agency, you may not be entitled to any compensation.