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By Contributing Author: Sergei Lemberg Updated on

Are You Being Called By Synerprise Consulting Services, Inc.?*

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Are you being called by Synerprise Consulting Services, Inc.?* Here’s what you need to know.

When people fall on hard times financially, they could eventually have to choose between paying their credit card bills and putting food on the table. When they invariably opt for the latter, the unpaid balances continue to rise until they are turned over to a third party debt collector. These agencies are notorious for harassing people over unpaid bills, even though doing so is illegal under federal law.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act, or FDCPA, is a consumer protection law that gives you the right to dispute a debt and demand no further contact from the collection agency. It also prohibits pressure tactics like those below.

  • Harassing you by telephone
  • Disguising the fact that they are debt collectors trying to collect a debt
  • Pretending to be attorneys, police officers, or federal agents
  • Using profane and obscene language
  • Reporting false information to the credit bureaus
  • Demanding amounts that are inflated by ‘service charges’

Are You Being Called by Synerprise Consulting Services, Inc.?

Company Profile: Synerprise Consulting Services, Inc.

If you are being called by Synerprise Consulting Services, Inc., information about the company is below.

Synerprise Consulting Services, Inc. is a debt collection office located in Plano, Texas, with a branch office in Kansas. It was established in 2002, has an estimated 30 employees, and is managed by its director, Richard H Mccoy Jr.. It specializes in collecting debt for the healthcare industry, and is a member of the Association of Credit and Collection Professionals. Litigation records filed at the PACER (Public Access to Court Electronic Records) website suggest that consumers who believed they were being harassed by Synerprise Consulting Services, Inc. pushed back by filing lawsuits under the FDCPA.

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Alleged Violations against Synerprise Consulting Services, Inc.

According to PACER, on or around April 2014, Synerprise Consulting Services, Inc. allegedly began placing collection calls to a Texas consumer. She later complained that none of these representatives identified the name of their company or stated that they were debt collectors.

During one conversation, a collector allegedly told her that there was “no statute of limitations on any form of debt collection” and threatened to sue her even though the debt was incurred outside the four year statute of limitations in Texas. The consumer also allegedly never received a debt validation letter within five days of its initial communication with her.

Feeling harassed by Synerprise Consulting Services, Inc., she hired a consumer attorney and sued the agency for allegedly violating the FDCPA in the following ways:

  • Indulging in harassing and abusive conduct
  • Using false, deceptive and misleading means to collect a debt
  • Failing to disclose itself as a debt collector in all communications
  • Threatening legal action it could not take
  • Failing to send a debt validation letter

The matter was later settled.

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Hire an Attorney

The phone numbers for this collection agency are:

If either one appears on your caller ID in response to an incoming call, it means that you are being called by Synerprise Consulting Services, Inc.. If they attempt to deceive you by asserting that they have the legal right to collect a time-barred debt, contact a consumer attorney. Using deception to motivate a debt payment is illegal under the FDCPA, and if you file a claim against Synerprise Consulting Services, Inc., you could potentially win $1,000 per FDCPA violation. When debt collectors cross the line, a lawsuit can help you push them back and be compensated in the process.

*Case taken from PACER ( File number is Case 4:14-cv-01447 from the United States District Court for the Southern District of Texas, Houston Division.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Synerprise Consulting Services, Inc., or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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