There are laws that protect consumers, but collection agencies routinely violate them. Many debt collectors assume that you are not aware of your legal rights and that they can get away with abusing you. When that happens, take steps to file a claim against them.
Your Rights Under the FDCPA
The Fair Debt Collection Practices Act (FDCPA) was passed in 1977 to stop abusive practices by third-party collection agencies. These debt collectors are required to follow specific guidelines when attempting to collect a debt and using strategies like those below can result in serious penalties.
- Calling at all hours of the day and night
- Demanding amounts not supported by law or the original creditor agreement
- Discussing the debt with uninvolved third parties like your friends, family and neighbors
- Saying a lawsuit is in progress when it isn’t
- Using profane and obscene language
- Calling before 8:00 a.m. and after 9:00 p.m. in your time zone
Company Profile: Servicing Solutions, LLC
If you are being called by Servicing Solutions, LLC, a brief history of the company is provided below.
Servicing Solutions, LLC is a debt collection agency located in Irving, Texas. It was founded in 2017, has a small workforce with eight employees, and is managed by CEO Louis A. Ochoa.
An inspection of civil litigation files at the PACER website indicates that consumers who believed they were being harassed by Servicing Solutions, LLC went to court to make the company pay.
Alleged Violations against Servicing Solutions, LLC
According to PACER, on or around December 1, 2009, Servicing Solutions, LLC began calling a Missouri consumer to collect a debt. He complained that during these calls, which continued through June 22, 2010, the caller never identified themselves as a debt collector seeking to collect a debt.
Feeling harassed by Servicing Solutions, LLC, the consumer filed a lawsuit against the company for allegedly violating his rights by:
- Failing to identify itself as a debt collector in all communications
- Using false, deceptive, and misleading means to collect a debt
The matter was later dismissed.
Hire a Consumer Lawyer
The phone number for this collection agency is 1-844-907-6583. If it appears on your caller ID at any time, you are being called by Servicing Solutions, LLC.
If they fail to identify themselves as debt collectors each time they contact you, hire a consumer attorney and let them guide you as you file a claim against Servicing Solutions, LLC.
You could receive compensation of $1,000 per FDCPA violation so when a debt collector pushes you too hard, don’t hesitate to push back.
Case taken from PACER (pacer.gov). File number is Case: 4:10-cv-01145-AGF from the United States District Court for the Eastern District of Missouri, Eastern Division.
*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Servicing Solutions, LLC or any other third-party collection agency, you may not be entitled to any compensation.