In 2016, comedian John Oliver made headlines when he joined the war on unethical debt collecting by buying and then canceling $15m of medical debt owed by 9,000 consumers.
Although it was an unconventional way to protect consumers, Oliver’s move highlighted the desperation point that too many debtors across the US were approaching after being bullied and threatened over bills they could not afford to repay.
Your Rights Under the FDCPA
The Fair Debt Collection Practices Act (FDCPA) creates guidelines for both third-party collection agencies and indebted consumers. If you are dealing with a collection agency that uses these types of ruses to get you to pay, you have grounds to sue them.
- Ignoring a formal cease communications request
- Calling you directly after you hire an attorney
- Refusing or failing the validate the debt
- Using an autodialer to barrage your cell phone with calls
- Calling before 8:00 a.m. and after 9:00 p.m. in your time zone
- Yelling and swearing at you
- Saying you will never get credit again unless you pay
Company Profile: Riverwalk Holdings Ltd.
If you are being called by Riverwalk Holdings Ltd., company details are below.
Riverwalk Holdings Ltd. is a debt collection agency in Colleyville, Texas. It opened in 2008, has over 20 employees, and is managed by Mike Shelton.
The company acquires and sells consumer debt. Litigation files indexed at the PACER website suggests that consumers who believed that they were being harassed by Riverwalk Holdings Ltd. went to court to seek damages for violating their rights.
Alleged Violations against Riverwalk Holdings Ltd.
According to PACER, in or around mid-2008 Riverwalk Holdings Ltd. started contacting a Connecticut consumer to collect a debt. She notified the company on July 30 that she had retained an attorney regarding to debt, but it allegedly persisted with collection efforts well into 2012.
Feeling harassed by Riverwalk Holdings Ltd., the consumer hired legal counsel and sued the company for allegedly violating her rights by:
- Contacting her directly after knowing that she had retained an attorney
- Using false, deceptive and misleading means to collect a debt
- Using unfair and unconscionable means to collect a debt
- Using oppressive and harassing means to collect a debt
The matter was later resolved.
Hire a Consumer Lawyer
The phone numbers for Riverwalk Holdings Ltd. are:
Their appearance on your caller ID means that Riverwalk Holdings Ltd. is on the line. If they persist in demanding payment from you directly instead of contacting your attorney, you have options that include filing a claim against Riverwalk Holdings Ltd.
Talk to a consumer attorney, as you could receive both statutory and punitive damages in a lawsuit. You have more options in these situations than a debt collector would want you to believe.
Case taken from PACER (pacer.gov). File number is Case 3:11-cv-00836-CFD from the United States District Court for the District of Connecticut.
*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Riverwalk Holdings Ltd. or any other third-party collection agency, you may not be entitled to any compensation.