The collections industry is regarded with suspicion and hostility for a reason. Abusive conduct has resulted in multiple complaints to the Federal Trade Commission, which keeps a list of collection agencies that have been banned for outrageous conduct.
If you find yourself dealing with such a company, read up on your rights so you know how to respond.
Your Rights Under the FDCPA
Some debt collectors harass consumers despite the existence of a consumer protection law called the Fair Debt Collection Practices Act (FDCPA). Using methods like those below can cause an agency to lose its license.
- Calling you several times a day, every day
- Using profane and obscene language
- Refusing or failing to validate the debt and prove that they are authorized to collect it
- Calling you before 8:00 a.m. and after 9:00 p.m. in your time zone
- Demanding amounts that are inflated by ‘service charges’
- Ignoring a written request to cease contact
Company Profile: RevSolve, Inc.
If you are being called by RevSolve, Inc., information about the company is below.
RevSolve, Inc. is a debt collection office located in Scottsdale, Arizona. It was established in 1968, has approximately 15 employees, and is managed by its President, Chris Becraft. It appears to specialize in collecting healthcare debt.
A review of litigation files retained by the PACER (Public Access to Court Electronic Records) website suggest that many consumers who believed they were being harassed by RevSolve, Inc. hired attorneys and stood up for themselves in court.
Alleged Violations against RevSolve, Inc.
According to PACER, on or around July 25, 2017 RevSolve, Inc. called a Minnesota resident to collect a healthcare debt. He was advised that he could pay it online.
He authorized a payment of $200, which was taken from his account, but he soon received an alert that $1,063, which was the debt total, had also been removed. RevSolve Inc. allegedly took $1,263 to pay a $1,063 debt.
Feeling harassed by RevSolve, Inc., he hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:
- Using false, deceptive and misleading means to collect a debt
- Using unfair and unconscionable means to collect a debt
The matter was later dismissed.
Hire an Attorney
The phone numbers for this debt collection company are as follows:
If you see any of these numbers on your caller ID, it means that you are being called by RevSolve, Inc.. If they take unauthorized payments from your account, hire a consumer attorney immediately.
Should you opt to file a claim against RevSolve, Inc. and the outcome is in your favor, you could potentially receive $1,000 per FDCPA violation in addition to court costs and attorney fees. When a collection agency goes too far, it could end up owing you money instead.
Case taken from PACER (www.pacer.gov). File number is CASE 0:17-cv-03726-DWF-SER from the United States District Court for the District of Minnesota.
*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against RevSolve, Inc., or any other third-party collection agency, you may not be entitled to any compensation.