According to a recent news story, two residents of Charlotte, North Carolina headed a debt collection scheme that scared consumers into paying them millions of dollars. Even though people tend to be savvier today, they can still run into situations where an unethical debt collector takes things too far.
Your Rights Under the FDCPA
The Fair Debt Collection Practices Act, or FDCPA, was passed over 40 years ago to protect consumers from being tricked or threatened into paying debts they did not owe or couldn’t afford. Today, any collection agency that uses pressure tactics like those below can be fined and even put out of business.
- Failing to identify themselves as debt collectors seeking to collect a debt
- Trying to collect when you refuse to pay
- Calling you outside the hours of 8:00 a.m to 9:00 p.m. in your time zone
- Contacting you directly when they know that you have an attorney
- Refusing to provide you with information about the debt upon request
- Adding illegal service fees to the original debt
Company Profile: Reliant Capital Solutions
If you are being called by Reliant Capital Solutions, more information about this particular collection agency is below.
Reliant Capital Solutions is a debt collection agency in Columbus, Ohio. It was established in 2007, has 62 employees, and is managed by owner Margie Brickner.
The PACER website holds consumer litigation records confirming that people who thought they were being harassed by Reliant Capital Solutions mounted an aggressive defense.
Alleged Violations against Reliant Capital Solutions
According to PACER, in or around early 2012, Reliant Capital Solutions started calling a California consumer at his workplace to collect a debt. He told them not to call him there, but collectors allegedly continued to reach out to him at least twice a day.
The consumer also claimed that they used aggressive and bullying language with him, saying that they were marking his account as “refusal to pay” and putting him down “for non-compliance.”
Feeling harassed by Reliant Capital Solutions, the consumer hired an attorney to help him sue the company for:
- Calling him at work after being told to stop
- Using harassing and abusive means to collect a debt
- Using false, deceptive, and misleading means to collect a debt
- Using unfair and unconscionable means to collect a debt
The matter was later settled.
Hire an Attorney
The phone numbers for this debt collection agency are:
If your phone rings and you see any of these numbers on the caller ID, Reliant Capital Solutions is calling. If they insist on calling you at work after being told to stop and use demeaning language, hire a consumer lawyer and file a claim against Reliant Capital Solutions.
Treating consumers in this manner is illegal, and if you take action, you could receive $1,000 in statutory damages. If a debt collector pushes you too hard, don’t let fear hold you back.
Case taken from PACER (www.pacer.gov). File number is Case 5:12-cv-02026-JGB-DTB from the United States District Court for the Central District of California, Eastern Division.
*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim againstReliant Capital Solutions or any other third-party collection agency, you may not be entitled to any compensation.