Are You Being Called By Pro Consulting Services, Inc.?*

When debt collectors get you on the phone, they may demand payment in full on the spot and become aggressive when you do not provide your credit card or checking account numbers. Such behavior is not supported by the law, which gives you the right to sue when a collection agency crosses the line.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act (FDCPA) protects consumers like yourself from bullying and harassment by third-party debt collectors. It is a federal consumer protection law that regulates collection activities and prohibits actions like the following:

• Threatening legal actions they cannot take, such as having your property seized
• Telling you that you can be arrested and imprisoned if you do not pay
• Disguising the fact that they are debt collectors trying to collect a debt
• Using profane and obscene language
• Calling you at work after you tell them that you can’t take personal calls there
• Contacting you after you have sent a cease and desist letter

Company Profile: Pro Consulting Services, Inc.

If you are being called by Pro Consulting Services, Inc., information about the company is below.

Pro Consulting Services, Inc. is a debt collection company located in Houston, Texas. It was established in 1997, has approximately 70 employees, and is managed by its CEO, Victor Juarez. Records on file at the PACER (Public Access to Court Electronic Records) website indicates that consumers who felt they were being harassed by Pro Consulting Services, Inc. went to court to defend their rights.

Alleged Violations against Pro Consulting Services, Inc.

According to PACER, sometime in or around early 2011, Pro Consulting Services, Inc. started contacting a North Carolina resident to collect a consumer debt. He complained that the company used an auto-dialer to call him and leave messages that did not identify the caller or the reason for the call. The company also allegedly contacted his relatives, who lived in different states. In some messages, the caller allegedly claimed that his file was being reviewed by an attorney with the ‘pre-legal’ department.

Feeling harassed by Pro Consulting Services, Inc., the consumer hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:

• Using unfair and unconscionable means to collect a debt
• Harassing him by phone
• Discussing his debt with unauthorized third parties
• Failing to identify itself as a debt collector in all communications
• Failing to send a debt validation letter

The matter was later dismissed.

Hire an FDCPA Attorney

The phone numbers for this debt collection agency are as follows:

• 1-713-523-1800
• 1-800-523-1830

If you see any of them on your caller ID, be aware that you are being called by Pro Consulting Services, Inc.. If they use an auto-dialer to harass you by phone and even contact your relatives about the alleged debt, hire a consumer attorney immediately. If you file a claim against Pro Consulting Services, Inc. and win your case, you could be awarded $1,000 per FDCPA violation in addition to court costs and attorney fees. If a debt collector harasses you, learn more about your rights and fight for them.

Helpful Links

• What to Do When a Debt Collector Calls Repeatedly
• What to Do When a Debt Collector Contacts Third Parties

*Case taken from PACER (www.pacer.gov). File number is Case 5:11-cv-00178-DSC from the United States District Court for the Western District of North Carolina.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Pro Consulting Services, Inc., or any other third-party collection agency, you may not be entitled to any compensation.