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By Contributing Author: Sergei Lemberg Updated on

Are You Being Called By Plaza Recovery, Inc.?*

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Are You Being Called By Plaza Recovery, Inc.?* Here’s What You Need to Know

Debt collectors are widely despised for reasons that many people feel are well-deserved. People often post reports of collection agencies using harassment or pressure tactics to scare consumers into paying, all the while feeling confident that no one will attempt to challenge them.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act (FDCPA) was passed in September 1977 to prevent collection agencies from harassing consumers. Forty years later this consumer protection law still prohibits hostile and deceptive collection tactics like the following:

  • Ignoring a formal cease communications request
  • Calling at all hours of the day and night
  • Threatening to ruin your credit forever
  • Using profane and obscene language
  • Refusal to provide you with information about the debt
  • Contacting you if they are aware that you are being represented by an attorney

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Company Profile: Plaza Recovery, Inc.

If you are being called by Plaza Recovery, Inc., information about the company is below.

Plaza Recovery, Inc. which also does business as ACB Recovery, is a debt collection agency located in Covington, Kentucky. It was established in 1962, has approximately 50 employees, and is managed by its CEO, Anthony Faeth. It also has an F rating with the Better Business Bureau. According to records archived at the PACER (Public Access to Court Electronic Records) website, people who believed they were being harassed by Plaza Recovery, Inc. responded by suing the company for compensation.

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Alleged Violations against Plaza Recovery, Inc.

According to PACER, in or around early 2014, Plaza Recovery, Inc. contacted a Colorado resident in an attempt to collect a consumer debt. He later alleged that the company never sent a debt validation letter and called him constantly, even several times on the same day. When he told one collector not to contact him on Sunday, that party allegedly responded that they would call him “any time we want”, and continued calling him on Sundays.

Feeling harassed by Plaza Recovery, Inc., he hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:

The matter was later settled.

Are You Being Called by Plaza Recovery, Inc.?

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Hire an Attorney

The phone numbers for this collection agency are:

If either one appears on your caller ID when the phone rings, it means that you are being called by Plaza Recovery, Inc.. If they call you so often that it becomes harassment and verbally abuse you when you ask them to stop, hire a consumer attorney. Such conduct is illegal under the FDCPA, and if you file a claim against Plaza Recovery, Inc. and win, you could potentially be awarded $1,000 per violation as well as attorney’s fees, court costs, and any actual damages. When debt collectors go too far, the law can help you rectify things.

*Case taken from PACER (www.pacer.gov). File number is Case 1:14-cv-01824-WJM-KMT from the United States District Court for the District of Colorado.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Plaza Recovery, Inc., or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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