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By Contributing Author: Sergei Lemberg Updated on

Are You Being Called By Penta Group, LLC?*

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Are you being called by Penta Group, LLC?* Here’s what you need to know.

Over one-third of American consumers have had debts turned over to collection agencies. If you’re one of them and the company assigned to collect your debt is intrusive and malicious, here are some details that you should know.

Your Rights Under the FDCPA

Legally, third-party debt collectors are not permitted to behave in a harassing and disruptive manner when trying to collect a consumer debt. Under the Fair Debt Collection Practices Act, or FDCPA, collection tactics like the following can get the offending company in serious trouble:

  • Calling before 8:00 a.m. and after 9:00 p.m. in your time zone
  • Calling your friends, neighbors, and co-workers and telling them that you owe a debt
  • Reporting inaccurate information to the credit bureaus
  • Using profane and obscene language
  • Pretending to be police officers or federal agents
  • Telling you that you can be arrested or sent to jail

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Company Profile: Penta Group, LLC

Penta Group, LLC is a debt collection agency located in Orchard Park, New York. It was established in 2002, has 160 employees, and is managed by its CEO, Paul Frank Russo. Records retained by the PACER (Public Access to Court Electronic Records) website indicate that several indebted consumers who believed they were being harassed by Penta Group, LLC have responded by taking the agency to court.

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Hire an Attorney

The phone numbers for Penta Group, LLC are:

  • 1-716-809-8000
  • 1-832-215-2100
  • If either number shows up on your caller ID, be warned that you are being called by Penta Group, LLC. Should they persist in contacting you regarding someone else’s debt, hire a consumer attorney. If you decide to fight back and file a claim against Penta Group, LLC, you could potentially be awarded $1,000 per violation as well as attorney’s fees, court costs, and any actual damages. Never assume that an aggressive debt collector is a burden you have to bear. The law states otherwise.

    *Case taken from PACER ( File number is CASE 0:09-cv-02419-JRT-RLE from the United States District Court for the District of Minnesota.

    Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Penta Group, LLC or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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