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Updated on Author: Contributor: Sergei Lemberg

Are You Being Called By Paytek Solutions, LLC?*


Are you being called By Paytek Solutions, LLC?* Here’s what you need to know.

Every year the Federal Trade Commission receives literally thousand of complaints about collection agency misconduct. Consumers report being harassed by phone, yelled at, and embarrassed in front of their family and coworkers. If this is happening to you, learn more about your rights.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act, or FDCPA regulates how third-party collection agencies can communicate with you about collecting a debt. Coercive and bullying tactics like those below are illegal and can result in fines and even license revocation.

  • Calling at inconvenient times, usually before 8:00 a.m. and after 9:00 p.m
  • Telling you that you can be arrested and imprisoned if you do not pay
  • Using abusive and / or obscene language
  • Discussing your debt with anyone except you, your spouse, or your attorney
  • Calling you at work after you’ve told them that your employer doesn’t allow such calls
  • Failing or refusing to validate a debt

Is Paytek Solutions, LLC Calling You?

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Company Profile: Paytek Solutions, LLC

If you are being called by Paytek Solutions, LLC, information about the company is below.

Paytek Solutions, LLC, which also does business as MBK, Inc., is a debt collection company located in Murfreesboro, Tennessee. It originally opened for business in 2003, has an estimated 10 employees, and is managed by its CEO, Scott Little. The company specializes in online payment processing in addition to consumer collections. Records viewable at the PACER (Public Access to Court Electronic Records) website confirms that consumers who felt they were being harassed by Paytek Solutions, LLC went to court to demand compensation.

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Alleged Violations against Paytek Solutions, LLC

According to PACER, on or about October 22, 2012, Paytek Solutions, LLC mailed a collection letter to a Wisconsin resident. The letter stated, in part, “This collection agency is licensed by the Office of the Administrator of the Division of Banking, P.O. Box 7876, Madison, Wisconsin 53707”, although her attorney later determined that the company was not licensed by the Office of the Administrator of the Division of Banking or any other Wisconsin governmental agency.

Feeling harassed by Paytek Solutions, LLC, she hired a consumer attorney and sued the company for allegedly violating the FDCPA by using false, deceptive and misleading means to collect a debt.

The matter was later dismissed.

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Hire an Attorney

The phone numbers for this debt collection agency are as follows:

If any of them appear on your caller ID at any time, it means that you are being called by Paytek Solutions, LLC. If they imply that they are licensed to collect in your state when in fact they are not, hire a consumer attorney because deceiving consumers is illegal under federal law. If you file a claim against Paytek Solutions, LLC, and win, you could be awarded $1,000 per FDCPA violation plus associated legal costs. If a debt collector tries to bully you, they could end up in debt to you instead.

*Case taken from PACER (www.pacer.gov). File number is Case 2:13-cv-00001-RTR from the United States District Court for the Eastern District of Wisconsin, Milwaukee Division.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Paytek Solutions, LLC, or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributor: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributor: Sergei Lemberg
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