Skip to content
Debt Collection
Free Legal Help

Updated on Author: Contributing Author: Sergei Lemberg

Are You Being Called By Ocwen Loan Servicing, LLC?*

Stop the

You have legal rights. We can help.


Being hounded by a collection agency is highly stressful, especially when you can’t afford to pay what they are demanding. It becomes worse when they send rude letters, belittle you over the phone, and embarrass you by calling you at work.

Fortunately, there is a way to stop such harassment, thanks to a consumer protection law passed 40 years ago.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act, or FDCPA, was passed in 1977 to protect consumers from being unfairly treated by third-party collection agencies. Under this federal law, a debt collector may not use tactics like the following to pressure you into paying:

  • Calling you before 8:00 a.m. and after 9:00 p.m. in your time zone
  • Claiming that they will send the police to arrest you or send the sheriff to seize your property if you don’t pay
  • Demanding amounts that are inflated by “service charges”
  • Telling your friends and neighbors that you owe money
  • Using profane and obscene language
  • Calling you several times per day using an autodialer

Need Help With Ocwen Loan Servicing?

Call for a Free Case Evaluation Now!

Company Profile: Ocwen Loan Servicing, LLC

If you are being called by Ocwen Loan Servicing, LLC, you should keep reading for more information about the company.

Ocwen Loan Servicing, LLC is a collection agency headquartered in West Palm Beach, Florida. It was established in 1988, has close to 9,000 employees across the country, and is managed by its President, Ronald M. Faris.

A search of civil litigation records on the PACER (Public Access to Court Electronic Records) website indicates that people who felt they were being harassed by Ocwen Loan Servicing, LLC moved the dispute into the courtroom after they had had enough.

Are You Being Called by Ocwen Loan Servicing LLC?

Need Help With Ocwen Loan Servicing?

Call for a Free Case Evaluation Now!

Alleged Violations Against Ocwen Loan Servicing, LLC

According to PACER, in or around May of 2011, Ocwen Loan Servicing, LLC allegedly started calling a New Jersey resident in an attempt to collect a debt owed by her daughter. She later complained that these calls were robo-dialled and sometimes occurred up to three times a day.

When she did speak to a collector, they allegedly belittled her and made comments such as, “Why are you not acknowledging that you are Luz Santana?” One collector allegedly told her that Ocwen Loan Servicing, LLC would continue to call her until the debt was paid.

Feeling harassed by Ocwen Loan Servicing, LLC, the plaintiff hired a consumer attorney and sued the agency for allegedly violating the FDCPA in the following ways:

  • Using false, deceptive, and misleading means to collect a debt
  • Failing to identify itself as a debt collector in all communications
  • Misrepresenting its authority by claiming to work on behalf of the FDIC, which is a U.S. government agency

The matter was later dismissed.

Need Help With Ocwen Loan Servicing?

Call for a Free Case Evaluation Now!

Hire an Attorney

The phone numbers for this collection agency include:

If any of these numbers appear on your caller ID when the phone rings, be aware that you are being called by Ocwen Loan Servicing, LLC. If they harass you over someone else’s debt, hire a consumer attorney.

If you file a claim against Ocwen Loan Servicing, LLC and win, you could be awarded $1,000 per FDCPA violation as well as costs and attorney fees. Collecting a debt is perfectly legal, but using unethical methods to do so is not.

*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Ocwen Loan Servicing, LLC, or any other third-party collection agency, you may not be entitled to any compensation.

**Case taken from PACER ( File number is Case 1:12-cv-01082-RMB-AMD from the United States District Court for the District of New Jersey.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
Be the first to comment

Leave a Comment

Write a comment below to share your experience. Or, instead you can send a secure message to our legal team.
Email & phone number are required to block spam, but will not be published.

Briefly describe your experience

Briefly describe your experience

What’s your name?

What’s your name?

What’s your email address?

Please enter a valid email address.

What’s your phone number?

Please enter a valid phone number.

Want to know if you could sue? Get a free legal evaluation.

Free Case Evaluation

    1. Please fill out your contact information:

    2. Has a debt collection done any of the following:

    By submitting above, I agree to the privacy policy and disclaimer and consent to be contacted by an agent via phone call or text message at the phone number(s) listed above, including wireless number(s). Calls may be auto-dialed/pre-recorded. Consent is not required to utilize our services.