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By Contributing Author: Sergei Lemberg Updated on

Being Called By Northwest Mediation Group, Inc.?*

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Every year the Federal Trade Commission receives thousands of complaints about debt collectors. In some cases, they are being verbally abusive on the phone while in others, they call people at all hours. If you find yourself being chased by such a company, read on to learn more about your rights.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act, or FDCPA, is a consumer protection law that prohibits third-party debt collectors from using deceptive and unethical collection tactics like those below. Consumer complaints can lead to an agency being fined or even closed permanently.

  • Shouting and using profanities
  • Contacting your at work after learning that the employer does not permit such calls
  • Calling you before 8:00 a.m. and after 9:00 p.m. in your time zone
  • Pretending to be police officers or government employees
  • Calling non-stop with the intention of annoying and harassing you
  • Ignoring your request to cease communications

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Company Profile: Northwest Mediation Group, Inc.

If you are being called by Northwest Mediation Group, Inc., more information about the firm is below.

Northwest Mediation Group, Inc.. is a debt collection law office in Mesquite, Texas. It opened for business in 1999, has 50 to 99 employees, and is managed by Darryl Gammage. Archived consumer litigation files suggest that consumers who believed that they were being harassed by Northwest Mediation Group, Inc. refused to pay.

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Alleged Violations against Northwest Mediation Group, Inc.*

According to information on the PACER website, in or around 2009, Northwest Mediation Group, Inc. allegedly tried to collect a car loan debt from a Connecticut consumer by impersonating police officers and court officials. The consumer also alleged that the company was not licensed to collect this debt from her in Connecticut.

Feeling harassed by Northwest Mediation Group, Inc., the consumer took legal action against the company for:

  • Using false, deceptive, and misleading methods to collect her debt
  • Failing to validate the debt

The matter was later settled.

Called By Northwest Mediation Group, Inc.? Here's What to Know

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Hire a Consumer Lawyer

The phone numbers for this debt collection agency are:

If you see them on your caller ID, be aware that you are being called by Northwest Mediation Group, Inc. is on the line. If they use fraud and deception to make you pay, hire a consumer lawyer and file a claim against Northwest Mediation Group, Inc. You could receive compensation of $1,000 per FDCPA violation in addition to attorney fees and other legal costs, so a collection agency refuses to obey the law, a lawsuit can provide an incentive.

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Additional Resources

*Case taken from PACER (pacer.gov). Case 3:09-cv-00313-CSH from the United States District Court for the District of Connecticut.

constructed as legal advice. If you file a claim against Northwest Mediation Group, Inc. or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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