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Updated on Author: Sergei Lemberg

Are You Being Called By North American Credit Services, Inc.?*


Being chased by debt collectors can cause your stress levels to go off the chart. If you find yourself dealing with a company whose collection tactics are abusive and harassing, learn more about your rights and how they empower you to fight back.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act (FDCPA), which is enforced by the Federal Trade Commission, regulates what third-party debt collectors can say or do when pursuing a debt payment. Actions like those below violate the FDCPA and repeat offenders can be shut down.

  • Swearing and calling you names
  • Failing or refusing to identify themselves as debt collectors in every communication
  • Demanding amounts not supported by law or the original creditor agreement
  • Calling before 8:00 a.m. and after 9:00 p.m., in your time zone
  • Threatening to have you arrested or garnish your wages
  • Demanding amounts that exceed the original debt

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Company Profile: North American Credit Services, Inc.

If you are being called by North American Credit Services, Inc., information about the company is below.

North American Credit Services, Inc. is a debt collection company located in Orlando, Florida. It originally opened for business in 2010, has less than 10 employees, and is managed by its President, Mark Sargent.

Records viewable at the PACER (Public Access to Court Electronic Records) website confirm that many consumers who felt they were being harassed by North American Credit Services, Inc. went to court to challenge the agency’s claims.

Are You Being Called By North American Credit Services, Inc.?*

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Alleged Violations against North American Credit Services, Inc.

According to PACER, on or about March 17, 2016, North American Credit Services, Inc. sent a collection letter to a Florida resident.

She later complained that the letter did not properly inform her of her dispute rights, contained inaccurate information about the amount allegedly owing, and suggested a negative impact to her credit if she did not pay.

Feeling harassed by North American Credit Services, Inc., the plaintiff hired a consumer attorney and sued the company for allegedly violating the FDCPA by using false, deceptive and misleading means to collect a debt.

The matter was later dismissed.

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Hire an Attorney

The phone number for this debt collection agency is 1-407-898-1120. If you see it on your caller ID, be aware that you are being called by North American Credit Services, Inc.

If they send you a collection letter that contains conflicting information and does not properly advise you of your rights, hire a consumer attorney who can help you file a claim against North American Credit Services, Inc.

You could end up being awarded $1,000 per FDCPA violation plus court costs and attorney fees, so when a debt collector violates your rights, don’t hesitate to stand up for yourself.

*Case taken from PACER (www.pacer.gov). File number is Case 8:16-cv-01759-CEH-TBM from the United States District Court for the Middle District of Florida, Tampa Division.

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Additional Resources

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against North American Credit Services, Inc., or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

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