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By Contributing Author: Sergei Lemberg Updated on

Are You Being Called By NewRez, LLC*?

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Are You Being Called By NewRez, LLC? Here’s What You Need to Know

If you are so deep in debt that your credit cards, medical bills and other monthly obligations have gone into arrears, sooner or later debt collectors will start to call and demand payment. Don’t let them bully you into unsupportable payment arrangements: you have the right to tell them to back off.

Your Rights Under the FDCPA

In 1977 Congress passed the Fair Debt Collection Practices Act (FDCPA) to stop abusive behavior by third-party collection agencies. Under the FDCPA, collection actions like those below are illegal, and any company that employs them risks significant sanctions.

  • Swearing and calling you names
  • Talking to uninvolved parties such as your friends, family, and co-workers about the debt
  • Calling you while you are at your workplace after they have been informed that your employer doesn’t permit you to take such calls
  • Demanding large ‘fees’ in addition to the original debt
  • Telling you that you can be arrested and sent to prison if you don’t pay
  • Discussing the debt with uninvolved third parties

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Company Profile: NewRez, LLC

If you are being called by NewRez, LLC, a general company overview is below.

NewRez, LLC, which formerly did business as New Penn Financial, LLC, is a loan provider and collection agency headquartered in Plymouth Meeting, Pennsylvania. It was founded in 1996, has 269 employees, and is managed by its President & CEO, Kevin Harrigan. Digitized records at the PACER website indicate that consumers who believed that they were being harassed by NewRez, LLC hired lawyers to help them pursue compensation.

Are You Being Called By NewRez, LLC*?

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Alleged Violations against NewRez, LLC*

According to information on the PACER website, in or around late 2017, NewRez, LLC allegedly started trying to collect a debt from a Florida consumer. This debt had been discharged in an earlier bankruptcy, but the company allegedly continued to call and send bills. The consumer retained an attorney who ordered the agency to stop contacting her directly, but the calls and letters allegedly continued.

Feeling harassed by NewRez, LLC, the consumer sued agency for the following FDCPA violations.

  • Trying to collect a discharged debt
  • Using harassing and abusive means to collect a debt
  • Contacting her directly instead of her attorney
  • Using false, deceptive, or misleading means to collect a debt
  • Using unfair and unconscionable means to collect a debt

The matter was later dismissed.

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Hire a Consumer Lawyer

The known telephone numbers for NewRez, LLC are:

If you see any of them on your caller ID, NewRez, LLC is on the line. If they demand that you pay a discharged debt and keep communicating with you instead of your attorney, hire a consumer lawyer and file a claim against NewRez, LLC. You may be awarded $1,000 per FDCPA violation in addition to legal costs and damages. Awards like these send a message to debt collectors that when they ignore consumer rights, penalties result.

**Case taken from PACER ( File number isCase 1:19-cv-22214-MGC from the United States District Court for the Southern District of Florida, Miami Division.

*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against NewRez, LLC or any other third-party collection agency, you may not be entitled to any compensation.

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Related Links

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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