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By Contributing Author: Sergei Lemberg Updated on

Are You Being Called By National Enterprise Systems, Inc.?*

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Are you being called by National Enterprise Systems, Inc.?* Here’s what you need to know.

When debt collectors behave aggressively towards you, they’re usually hoping that you will be too intimidated or embarrassed to question the legality of their actions. The reality is that collecting debts is entirely legal, but abusing and threatening consumers to compel payment is not, and anyone being treated in this manner can sue.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act, or FDCPA, requires third-party collection agencies to be be professional and civil when calling consumers or sending collection letters. When they use collection methods like the following, they’ve crossed the line into illegal collection tactics.

  • Using profane and obscene language
  • Calling before 8:00 a.m. and after 9:00 p.m. in your time zone
  • Calling you several times per day using an autodialer
  • Threatening harm to your person, property, and / or credit rating
  • Telling you that you can be imprisoned if you don’t pay
  • Reporting false information to the credit bureaus

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Company Profile: National Enterprise Systems, Inc.

If you are being called by National Enterprise Systems, Inc., information about the company is below.

National Enterprise Systems, Inc. is a debt collection company located in Solon, Ohio. It was established in 1987, is a larger agency with approximately 500 employees, and is managed by Records on file at the PACER (Public Access to Court Electronic Records) website reveal that people who believed they were being harassed by National Enterprise Systems, Inc. hired attorneys to help them stop the unwanted contact and seek compensation.

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Alleged Violations against National Enterprise Systems, Inc.

According to PACER, in March 2010 an Arkansas resident received a collection letter from National Enterprise Systems, Inc. The letter allegedly listed multiple accounts, did not identify the original creditor, and demanded payment according to a schedule that violated her dispute rights.

Later that day, the plaintiff received a call from a collector who identified himself as “Michael from NES.” When she said she had just gotten the letter and not yet had time to respond to it, he allegedly exclaimed, “No, ma’am! Listen! I’m explaining what’s going on because this is being signed off on today!” He added, “They put the recommendation that further action be filed against you.”

More calls allegedly followed, many of them made using an autodialer. When messages were left, they allegedly did not identify the caller as a debt collector seeking to collect a debt.

Feeling harassed by National Enterprise Systems, Inc., the plaintiff hired a consumer attorney and sued the agency for allegedly violating the FDCPA in the following ways:

  • Using harassing and abusive means to collect a debt
  • Using profane and obscene language
  • Threatening action that could not legally be taken
  • Misrepresenting the character, amount, or legal status of the debt
  • Using false, deceptive, and misleading means to collect a debt
  • Demanding payment in ways that violated her dispute rights.

The matter was later dimissed.

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Hire an Attorney

The phone numbers for this collection agency are:

If you see any of them on your caller ID, be aware that you are being called by National Enterprise Systems, Inc. If they threaten lawsuits that never happen, use abrupt language, and harass you using an autodialer, hire a consumer attorney. If you file a claim against National Enterprise Systems, Inc., you could potentially be awarded $1,000 per FDCPA violation plus attorney’s fees and any associated damages. Standing up for yourself could put a debt collector in debt to you instead.

*Case taken from PACER ( File number is Case 5:11-cv-05052-JLH from the United States District Court for the Western District of Arkansas, Fayetteville Division.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against National Enterprise Systems, Inc., or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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