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Updated on Author: Sergei Lemberg

Are You Being Called By Lustig, Glaser & Wilson?


When you’re deep in debt, it’s a stressful situation, and if debt collectors send you letters that border on the abusive, contact an attorney. There are federal laws that prohibit what third-party collection agencies can say or do to collect a debt.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act, or FDCPA, controls where, when, and how a consumer collection agency can communicate with you. Below are some examples of violations that give you grounds to sue.

● Swearing and calling you names
● Talking to uninvolved parties about the debt
● Contacting you after you have sent a cease and desist letter
● Threatening legal action that they are not in a position to take
● Calling you outside of the hours of 8:00 a.m. and 9:00 p.m.
● Threatening legal action they have no intention of taking

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Company Profile: Lustig, Glaser & Wilson

If you are being called by Lustig, Glaser & Wilson, here are some additional details about the firm.

Lustig, Glaser & Wilson is a debt collection law office in Waltham, Massachusetts. It opened for business in 1992, has 120 employees, and is managed by Kenneth Wilson. A review of litigation files at the PACER website confirms that those who felt they were being harassed by Lustig, Glaser & Wilson did not react passively: in 2017, the firm agreed to pay $1 million to settle a case initiated by the Massachusetts Attorney General.

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Alleged Violations against Lustig, Glaser & Wilson

According to PACER, in or around late 2013, Lustig, Glaser & Wilson allegedly started calling a Massachusetts consumer to collect a debt. When she told the firm to stop contacting her, it allegedly ignored her.

Feeling harassed by Lustig, Glaser & Wilson, the consumer hired a lawyer and sued the office for:

● Harassing her by phone
● Using unfair and unconscionable means to collect the debt

The matter was later settled.

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Hire a Consumer Lawyer

The phone number for this debt collection agency is 1-781-449-3000. If you see it on your caller ID, it means that Lustig, Glaser & Wilson is trying to reach you. If they ignore your demand to stop calling, hire a consumer lawyer and file a claim against Lustig, Glaser & Wilson. You could be awarded $1,000 in statutory damages plus your attorney fees, so take a stand when you know you’re in the right.

*Case taken from PACER (www.pacer.gov). File number is Case 1:14-cv-10075-RGS from the United States District Court for the District of Massachusetts.

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Additional Resources

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Lustig, Glaser & Wilson or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

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