Are you being called By LTS Management Services, LLC? Find out how to protect yourself!
Getting calls from a persistent debt collector? You aren’t the only one.
Thousands of people have at least one debt in collections at any given time, and if the volume of complaints received by the Federal Trade Commission is any indication, not all collectors are pleasant to deal with.
Your Rights Under the FDCPA
Threatening or intimidating consumers is illegal under the Fair Debt Collection Practices Act (FDCPA), a consumer protection law that was passed in 1977. If you are dealing with a collection agency that uses methods like those below, you have grounds for a future lawsuit.
- Threatening legal actions they cannot take, such as garnishing your wages
- Calling before 8:00 a.m. and after 9:00 p.m. in your time zone
- Revealing details about the debt to anyone but you, your spouse, attorney, and co-signers
- Calling you at work if you tell them that your employer does not allow it
- Using abusive or obscene language
- Demanding amounts that are not supported by law or the original creditor agreement
Company Profile: LTS Management Services, LLC
If you are being called by LTS Management Services, LLC, information about the company is below.
LTS Management Services, LLC is a financial services provider and collection agency located in Missouri. It uses a variety of business aliases, including Westbury Ventures, DMS Marketing, Xpress Cash, Express Cash, PD6 Ventures, The Laptop Shop, Evergreen Capital Partners, LLC. and Viking Exploration, LLC.
LTS Management Services, LLC was established in 2002, has less than 10 employees, and was acquired in May 2011 by Waud Capital Partners. Today it goes by the name of Optimum Outcomes, Inc.
According to records on file at the PACER (Public Access to Court Electronic Records) website, many consumers who believed they were being harassed by LTS Management Services, LLC have chosen to fight back in court.
Alleged Violations By LTS Management Services, LLC
Jenny Simpson vs. LTS Management Services, LLC**
According to Pacer, on or around July 13, 2006, Alabama resident Jenny Simpson borrowed $300 from LTS Management Services, LLC, which was doing business as Xpress Cash/DMS Marketing. Ms. Simpson later alleged that from July 18, 2006 through December 26, 2006, LTS Management Services, LLC, through a plethora of companies, deducted $1800 in fees and payments from her checking account.
During this time, she attempted to contact the company to find out why they had taken so much money, but was unable to directly speak to anyone at LTS. She was then forced to close her checking account and was credited only a small portion of the money back.
On December 24, 2006 Ms. Simpson received a letter from ‘Liz Ellis’ with Xpress Cash/DMS Marketing stating her account was overdrawn in an attempt to collect the debt. This letter was allegedly followed by an abusive and harassing e-mail message from ‘Westbury Ventures’ that threatened to contact Ms. Simpson at her place of employment.
On January 30, 2007, she ordered Ms. Ellis and Westbury Ventures, DMS Marketing and LTS to stop communicating with her, but allegedly received several emails and at least three phone calls.
Feeling harassed by LTS Management Services, LLC, Ms. Simpson hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:
- Using oppressive, abusive and harassing techniques to collect the debt
- Ignoring a cease and desist request
- Threatening legal action it was not able or authorized to take
- Failing to send her a debt validation letter
The matter was later settled.
Hire an Attorney
The phone number for LTS Management Services, LLC is 1-800-752-4172. If you see it on your caller ID when the phone rings, it means that you might be getting a call LTS Management Services, LLC If they persist in calling you directly after being informed that an attorney is representing you regarding the debt, hire a consumer attorney to help you safeguard your rights.
If you decide to file a claim against LTS Management Services, LLC and the judge decides in your favor, you could potentially be awarded $1,000 per violation as well as attorney's fees, court costs, and any actual damages. Standing up to an intrusive debt collector is a recommended way to bring the harassment to an end.
**Case taken from PACER (www.pacer.gov). File number is Case 3:07-cv-01230-RRA from the United States District Court for the Northern District of Alabama, Northwestern Division.
*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against LTS Management Services, LLC, or any other third-party collection agency, you may not be entitled to any compensation.