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Updated on Author: Contributor: Sergei Lemberg

Are You Being Called By Lionstone Holdings Group, LLC?


When collection agencies cross the line, the Fair Debt Collection Practices Act, or FDCPA, steps in to protect you from deceptive and unfair treatment. When a debt collector tries to make you pay in the following ways, call a consumer lawyer to go over your options.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act, or FDCPA, regulates the professional conduct of debt collectors and penalizes those who use the following strategies to collect payment from consumers:

● Intentionally reporting false information about the debt to the credit bureaus
● Refusing to validate the debt
● Reaching out to you directly after you hire an attorney
● Leaving voice messages that do not identify them as debt collectors
● Threatening you with physical harm
● Pursuing a debt included in a bankruptcy

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Company Profile: Lionstone Holdings Group, LLC

If you are being called by Lionstone Holdings Group, LLC, a company overview is below.

Lionstone Holdings Group, LLC is a debt collection agency in Buffalo, New York. It was established in 2014, has 135 employees, and is managed by Titus Glenn. The company has an F rating with the Better Business Bureau. A search of the PACER website records shows that people who felt they were being harassed by Lionstone Holdings Group, LLC chose to fight for compensation.

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Alleged Violations against Lionstone Holdings Group, LLC

According to PACER, in or around August 2014, Lionstone Holdings Group, LLC began calling a Texas consumer to collect a debt. One of the messages on her voicemail stated, in part, “A serious matter associated with your personal information has been placed with our office. We need to receive a statement from you or your attorney if you have one today in order to resolve this issue quickly and release you from this matter.”

The consumer complained that none of the messages identified the caller as a debt collector. Feeling harassed by Lionstone Holdings Group, LLC, she decided to get a free evaluation from a lawyer and sue the agency for:

● Failing to identify itself as a debt collector
● Using harassing means to collect a debt

The matter was later settled.

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Hire a Consumer Lawyer

The phone numbers for this debt collection agency are:

● 1-855-509-4683
● 1-855-508-4523
● 1-888-632-2520

If they pop up on your caller ID at home or work, it is confirmation that Lionstone Holdings Group, LLC is on the line. If they leave vague voice messages intended to trick you into returning the call, hire a consumer lawyer and file a claim against Lionstone Holdings Group, LLC. You could receive both statutory and punitive damages in a lawsuit. You have more options in these situations than a debt collector would want you to believe.

*Case taken from PACER (www.pacer.gov). File number is Case 3:15-cv-00061-N from the United States District Court for the Northern District of Texas, Dallas Division.

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Additional Resources

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Lionstone Holdings Group, LLC or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributor: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

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