Are You Being Called By KLS Financial Services?*

Collection agencies inspire more complaints to the Federal Trade Commission than any other business. This is because so many of them use aggressive and even illegal methods to collect money from consumers. If you are harassed via phone and mail by unscrupulous debt collectors, you can make it stop.

Is KLS Financial Services Legit?

Yes, KLS Financial Services is a legitimate collections company based out of North Carolina. The collection company specializes in collecting delinquent medical bills. KLS Financial Services is accredited by the BBB and has received an A+ rating from the BBB. According to the Better Business Bureau, the collection agency was incorporated in 2017 and has been accredited since 2018.

According to its website, KLS Financial Services by “tak[es] things beyond collections and find[s] a way to not only help clients, but help consumers as well.” Zoominfo.com reports that KLS Financial Services has a revenue of 7 million, and is managed by Chief Compliance Officer Brian Struzyk.

Who Does KLS Financial Services Collect For?

KLS Financial Services lists a variety of collection areas on their website including: a customized collections process, medical collections, commercial collections, and consumer financial assistance. Under the medical collections tab, the company explains that they work with doctors, chiropractors, dentists, and other medical – and healthcare-related service providers noting that “there are a handful of guidelines that medical practices must follow while collecting medical debts.” Additionally, under the commercial collections process, the company states that, “large, commercial companies will naturally have a lot more outstanding debt than smaller companies.”

KLS Financial Services does not explain their collections process, or their ability to follow professional guidelines on their website. The “planting seeds” tab of the company’s website provides a variety of articles regarding the company’s advice to consumers on how to be smarter about spending and budgeting. Additionally, the FAQ section instructs consumers to contact KLS regarding questions about bills, but there is no information provided regarding the company’s compliance with the requisite federal laws guiding collections practice.

How Many Complaints Are There Against KLS Financial Services?

Currently, on the BBB there are 17 complaints posted in the last 3 years regarding KLS Financial Services’ practices. 11 of the posted complaints were closed within the last 12 months. The majority of the complaints allege that the consumer is not responsible or liable for the debt the collection agency claims that they owe.

There are also 6 reviews posted on the BBB regarding KLS Financial Services, the majority of which are one star reviews. These reviews claim that the company erred in overcharging debt owed, or used unethical collections practices. Additionally, on Google Reviews, KLS Financial Services has 66 posted reviews with a 2.5 star average rating.

KLS Financial Services Contact information

KLS Financial Services, Inc.
Address: 991 Aviation Parkway, Suite 500 Morrisville, NC 27560
Telephone: (833) 447-3557
Website: https://klsfinancialservice.com/

Can KLS Financial Services Sue Me Or Garnish My Wages?

Yes, KLS Financial Services can sue you if they have a valid claim against you. However, it is illegal for KLS Financial Services to threaten to sue you or garnish your wages based on an illegitimate debt. Though this practice is illegal, many collection companies will try to sue you and garnish your wages even if they know you do not owe the alleged debt. Stay safe and contact an attorney to fight off wrongful collections practices.

Can I Sue KLS Financial Services For Harassment?

Yes you can sue KLS Financial Services for harassment, as this practice would violate federal collections law. It is the wisest decision to choose to sue in order to enforce your rights and protect your assets. Ultimately, suing awards consumers the ability to recover money as compensation for wrongful collections practices. Moreover, the Fair Debt Collections Practices Act (FDCPA) awards damages of up to $1,000, plus attorney fees and court costs to victims of wrongful collections practices. The FDCPA protects consumers like you and should be utilized by an attorney to help those at risk. Call an attorney today if you are in need.

How Often Can KLS Financial Services Call?

The government has enacted laws that serve to protect consumers from repetitive phone calls from debt collectors. In November 2021, the CFPB’s Debt Collection Rule clarified that a debt collector is presumed to have violated the law if they place a telephone call to you about a particular debt:

• More than seven times within a seven-day period, or
• Within seven days after engaging in a telephone conversation with you about the particular debt.

How To Stop KLS Financial Services Calls?

You can stop KLS Financial Services from calling by filing a complaint and obtaining assistance from an attorney. Moreover, The Fair Debt Collections Practices Act (FDCPA) protects consumers from improper collections practices, such as using abusive or threatening language, harassment, or false or misleading information to collect a debt. Consumers are also protected under the FCRA and the Telephone Consumer Protection Act (TCPA), as well as the Consumer Financial Protection Act (CFPA). You may have a case if..

• You are receiving multiple calls per week from third party collection agencies.
• You are receiving early morning or late night calls from debt collectors
• You are receiving calls at work from a debt collection agency
• Debt collectors are calling your family, friends, neighbors, or coworkers
• Collectors are threatening you with violence, lawsuit, or arrest
• A debt collector attempts to collect more than you owe
• You are being threatened with negative credit reporting
• A debt collector attempts to intimidate you
• Criminal accusations are being made towards you
• Use of obscene language during an attempt to collect
• Automated robocalls are being made to your phone in an attempt to collect

Does KLS Financial Services Hurt My Credit Score?

Yes, but it does not have to. Even if KLS Financial Services has contacted you about an alleged debt and reported it to a credit bureau, you can still remove it from your credit report. In order to do so you must obtain assistance from an attorney.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act, or FDCPA, was passed in 1977 to protect indebted consumers from abusive debt collection methods. Any collection agency that uses unethical tactics like the following can potentially have their license revoked or be fined thousands of dollars.

• Using profane and obscene language
• Threatening action they cannot legally take or have no intention of taking
• Calling before 8:00 a.m. and after 9:00 p.m. in your time zone
• Disguising the fact that they are debt collectors trying to collect a debt
• Contacting you after you have formally requested that all communications cease
• Reporting false information to the credit bureaus

Additional Resources

• Have Your FDCPA Rights Been Violated?
• What Are Damages in an FDCPA Claim?

*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Phoenix Financial Services or any other third-party collection agency, you may not be entitled to any compensation.