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By Contributing Author: Sergei Lemberg Updated on

Are You Being Called By JM Adjustment Services, LLC?*

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When people fall behind on their monthly debts, financial irresponsibility is not always the issue. In many instances they lose their jobs, become disabled or too sick to work full time, or become divorced and have to pay alimony and / or child support. Unfortunately, the debt collectors assigned to collect their overdue accounts often harass them for payment, ignoring the fact that indebted consumers have rights.

Your Rights Under the FDCPA

At one time, people were declaring personal bankruptcy solely to escape from abusive debt collectors. In 1977 Congress passed the Fair Debt Collection Practices Act, or FDCPA, to stop the use of harassing and deceptive methods like those below.

  • Using profane and obscene language
  • Refusal to provide you with information about the debt
  • Trying to collect amounts that exceed the original debt
  • Calling at inconvenient times, such as before 8:00 a.m. and after 9:00 p.m. in your time zone
  • Demanding more than you owe under the original credit agreement
  • Threatening legal action they have no intention of taking

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Company Profile: JM Adjustment Services, LLC

If you are being called by JM Adjustment Services, LLC information about the company is below.

JM Adjustment Services, LLC is a debt collection agency located in Sterling Heights, Michigan. It was established in 1997 and has 10 to 19 employees. According to records retained by the PACER (Public Access to Court Electronic Records) website, several consumers who believed they were being harassed by JM Adjustment Services, LLC fought back in court.

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Alleged Violations against JM Adjustment Services, LLC

Nicole Patterson, on behalf of herself and all others similarly situated vs. JM Adjustment Services, LLC*

According to PACER, during the month of January 2014, North Carolina resident Nicole Patterson could not make her regularly-scheduled Chase home mortgage payment, and notified the company that her payment would be late that month.

On January 26, 2014, JM Adjustment Services, LLC sent a representative to drop off a packet of information regarding her Chase mortgage at her residence. The next day a representative taped a letter to Ms. Patterson’s front door and rang the doorbell. She opened the door and spoke to this person, who allegedly stated she was with the bank and appeared to be inspecting the property to note its value. After being told to leave, this party allegedly took a photo of Ms. Patterson standing at the front door.

On January 31, 2014, JM Adjustment Services, LLC sent Ms. Patterson a letter regarding the debt to Chase. It stated, in part:

On 01/27/2014, we, on behalf of Chase, made or attempted to make contact with you to encourage you to contact Chase. We are not collecting that debt nor are we demanding any money, so, any questions you may have regarding the debt should be directed to Chase….

The purpose of this letter is to provide you with Important Consumer Information regarding certain rights afforded you under the law.


J.M. Adjustment Services, LLC

Ms. Patterson felt that the agency’s conduct, including the sending of the letter, went beyond mere information gathering or message delivery, and instead constituted collection activity. Feeling harassed by JM Adjustment Services, LLC, she hired a consumer attorney and filed a class action lawsuit against the company for allegedly violating the FDCPA in the following ways:

  • Using false, deceptive and misleading means to collect a debt
  • Failing to identify themselves as debt collectors in all communications

The matter was later settled.

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Hire a Creditor Harassment Attorney

The phone number for this collection agency is 1-586-739-1200. If you see it on your caller ID when the phone rings, it means that you are being called by JM Adjustment Services, LLC. If they fail to identify themselves as debt collectors in each communication and / or send you letters that misrepresent their role in the process, hire a consumer attorney. If you file a claim against JM Adjustment Services, LLC and win, you could potentially be awarded $1,000 per FDCPA violation as well as attorney’s fees, court costs, and any actual damages. When you know you’re in the right, things can go very wrong for an overzealous debt collector.

*Case taken from PACER ( File number is Case 1:15-cv-00094-WO-JEP from the United States District Court for the Middle District of North Carolina.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against JM Adjustment Services, LLC, or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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