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By Contributing Author: Sergei Lemberg Updated on

Are You Being Called By Integrity Solutions Services, Inc.?*

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Are you being called by Integrity Solutions Services, Inc.?* Here’s what you need to know.

Once you miss a certain number of debt payments, your creditors will eventually turn the outstanding accounts over to a third-party debt collector. If the collector assigned to your account is rude and abusive, you may believe that your only solution is personal bankruptcy. What you need to know if what if a debt collector is treating you this way, they’re breaking the law.

Your Rights Under the FDCPA

If this happens to you, be aware that collecting debts is legal, but abusing you is not. The Federal Trade Commission (FTC) regulates collection agency activities via the Fair Debt Collection Practices Act or FDCPA, which prohibits actions like the following:

  • Calling at inconvenient times, such as before 8:00 a.m. and after 9:00 p.m. in your time zone
  • Threatening action they cannot legally take
  • Calling you at work when they know that your employer prohibits such calls
  • Discussing your debt with your friends, neighbors, and co-workers
  • Telling you that you will be arrested if you don’t pay
  • Trying to collect an amount that is not authorized by law or the original creditor agreement

Are You Being Called by Integrity Solutions Services, Inc.?

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Company Profile: Integrity Solutions Services, Inc.

If you are being called by Integrity Solutions Services, Inc., information about the company is below.

Integrity Solutions Services, Inc. is collection agency located in St. Charles, Missouri. It was established in 1993, is managed by its President, Timothy J. Bauer, and operates call centers in It operates call centers in Missouri, Kansas, Ohio, Minnesota, Iowa, Jamaica; and Panama. Since 2009, the company has been operating as a subsidiary of Reprise Management Group, LLC.

According to records on file at the PACER (Public Access to Court Electronic Records) website, consumers who believed they were being harassed by Integrity Solutions Services, Inc. filed lawsuits for alleged FDCPA rights infringements.

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Alleged Violations against Integrity Solutions Services, Inc.

Desiree Greer vs. Integrity Solutions Services, Inc. et al*

According to PACER, in or around early 2013, Integrity Solutions Services, Inc. started calling California resident Desiree Greer and allegedly demanding she pay a certain debt in full. She later said that each time, she explained that she could not afford to do so and offered to make smaller payments, which were allegedly refused. At this point, Ms. Greer ordered Integrity Solutions Services, Inc. to stop calling her, but the calls allegedly continued.

Feeling harassed by Integrity Solutions Services, Inc., Ms. Greer hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:

  • Calling her at inconvenient times
  • Using harassing, oppressive, and abusive means to collect a debt
  • Using unfair or unconscionable means to collect a debt

The matter was later settled.

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Hire an Attorney

The phone numbers for this collection agency are:

If you see any of these numbers on your caller ID, be aware that you are being called by Integrity Solutions Services, Inc.. If they harass you by phone and become abusive when you insist you cannot pay the debt, hire a consumer attorney. Bullying people to collect a debt is against the law, and if you file a claim against Integrity Solutions Services, Inc., you could potentially win $1,000 per violation as well as attorney’s fees, court costs, and any actual damages. Even if you owe the money, certain rules have to be followed to collect it, and any debt collector that ignores them will end up owing you money instead.

*Case taken from PACER ( File number is Case 5:13-cv-02200-JGB-SP from the United States District Court for the Central District of California, Eastern Division

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Integrity Solutions Services, Inc., or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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