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Updated on Author: Contributor: Sergei Lemberg

Are You Being Called By Ideal Collection Services, Inc.?*


Are You Being Called By Ideal Collection Services, Inc.?* Here’s What You Need to Know

Many of the negative things you’ve heard about collection agencies are actually true. Each year the Federal Trade Commission receives a huge volume of complaints alleging abusive conduct on the part of third-party debt collectors. If this happens to you, be aware that you don’t have to passively accept such harassment.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act (FDCPA) is a consumer protection law that was passed in 1977. It regulates debt collector conduct and prohibits methods like the following when used to settle a debt.

  • Calling at inconvenient times, such as before 8:00 a.m. and after 9:00 p.m. in your time zone
  • Using the phone to harass you by calling nonstop
  • Using an autodialer to leave a series of pre-recorded messages
  • Calling you at work when your employer does not allow such calls
  • Threatening legal actions that they have no intention of taking
  • Refusing to validate the debt and prove that they are authorized to collect it

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Company Profile: Ideal Collection Services, Inc.

If you are being called by Ideal Collection Services, Inc., information about the company is below.

Ideal Collection Services, Inc., is a collection agency located in Tampa, Florida. It was opened for business in 1992, has approximately 14 employees, and is managed by its President, Shelly Fougerousse. It specializes in the collection of delinquent leases and the fees associated with them. Records archived at the PACER (Public Access to Court Electronic Records) website confirm that consumers who believed they were being harassed by Ideal Collection Services, Inc. chose to confront the agency in court.

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Alleged Violations against Ideal Collection Services, Inc.

Gili Ezra vs. Ideal Collection Services, Inc.**

According to PACER, in or around October 2011, Ideal Collection Services, Inc. began trying to collect a rental debt from New York resident Gili Ezra. On October 6th at 11 A.M., Ezra received a phone call from Ideal Collection Services, but they failed to state that they were debt collectors during that conversation.

Feeling harassed by Ideal Collection Services, Inc., Ms. Ezra hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:

  • Failing to identify itself as a debt collector in all communications
  • Using false, deceptive, and misleading means to collect a debt

The matter was later settled.

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Hire an Attorney

The phone numbers for this collection agency are:

If you see any of these numbers on your caller ID when the phone rings, it means that you are being called by Ideal Collection Services, Inc.. If they do not properly identify themselves as debt collectors in all communications, hire a consumer attorney. Such deceptive tactics are illegal under the FDCPA, and if you proceed to file a claim against Ideal Collection Services, Inc., you could potentially win $1,000 per violation. Debt collectors must obey federal law when trying to collect your money, or risk owing you instead.

**Case taken from PACER (www.pacer.gov). File number is Case 7:12-cv-06937-CS from the United States District Court for the Southern District of New York.

*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Ideal Collection Services, Inc., or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributor: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributor: Sergei Lemberg
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