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Updated on Author: Contributing Author: Sergei Lemberg

Are You Being Called By Gila LLC?*

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Are you being called by Gila LLC?* Here’s what you need to know.

People can run into financial problems often through no fault of their own. The unfortunate reality is that debt collectors have little interest in what caused your situation: they simply want you to pay, and many of them lack both compassion and professionalism in their approach. If this happens to you, remember that mistreating indebted consumers is not only unethical, it’s illegal.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act (FDCPA), which was passed in September 1977, has firmly established guidelines intended to keep third-party debt collectors from harassing consumers. Prohibited actions include:

  • Swearing, yelling, and calling you names
  • Telling your friends, neighbors, and co-workers that you owe money
  • Leaving voice messages that do not identify the collector and the purpose of their call
  • Maliciously reporting false information to the credit bureaus
  • Demanding outrageous amounts that exceed the amount of the original debt
  • Threatening action they cannot legally take or have no intention of taking

Is Gila LLC Calling You?

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Company Profile: Gila LLC

If you are being called by Gila LLC, information about the company is below.

Gila LLC is a debt collection and revenue enhancement company located in Austin, Texas. It was established in 1991, has 200 to 500 employees, and is managed by CEO Bruce Cummings. It has two business units, Municipal Services Bureau and Gila Group, that serve over 600 clients in 39 states. Records on file at the PACER (Public Access to Court Electronic Records) website reveal that several consumers who believed they were being harassed by Gila LLC spent their money on attorneys instead.

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Alleged Violations against Gila LLC

According to PACER, in November 2015 a Florida resident checked his credit report and saw that Gila LLC had reported a debt he allegedly incurred in July 2010. On December 1 he called the agency to dispute the debt and request verification. When he finally got a letter, it allegedly did not identify the agency and a balance of $0.00 had been crossed out and replaced with “collection fee: $128.19” and “total due: $582.69”.

Feeling harassed by Gila LLC, he hired a consumer attorney and sued the company for allegedly violating the FDCPA by misrepresenting the character, amount, or legal status of the debt.

The matter was later settled.

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Hire an Attorney

The phone numbers for this debt collection agency are as follows:



If you see either one on your caller ID when the phone rings, it means that you are being called by Gila LLC. If they attempt to collect a debt that you don’t believe you owe, contact a consumer attorney right away. If you file a claim against Gila LLC and the outcome is in your favor, you could be awarded $1,000 per FDCPA violation plus court costs and attorney fees. When a debt collector tries to take advantage of you, fighting back can give them a reality check.

*Case taken from PACER ( File number is Case 5:16-cv-00373-CEM-PRL from the United States District Court for the Middle District of Florida, Ocala Division.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Gila LLC, or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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