Skip to content
Debt Collection
Free Legal Help

By Contributing Author: Sergei Lemberg Updated on

Is General Revenue Corporation Calling You?*

Stop the

You have legal rights. We can help.


If General Revenue Corporation is harassing you, you can fight back against debt collector harassment!

The Fair Debt Collection Practices Act (FDCPA) is a federal law that prevents debt collectors from using deceptive, abusive, and unethical practices to obtain money.

What is the FDCPA?

The FDCPA also requires collection agencies to identify themselves and provide particulars about the debt when asked. Consumers also have the right to demand proof that a debt is valid and dispute anything they don’t believe they owe.

Additionally, debt collectors are not allowed to:

  • Call before 8:00 a.m., after 9:00 p.m., or at work unless given permission to do so
  • Contact consumers who have requested in writing that they stop
  • Contact consumers who have advised that they are represented by an attorney
  • Advise uninvolved third parties about the debt
  • Use abusive language or make threats
  • Threaten consumers with arrest, violence, incarceration, etc.

Is General Revenue Corporation Calling You?

Need Help With General Revenue?

Call for a Free Case Evaluation Now!

Who is General Revenue Corporation?

General Revenue Corporation is a collection agency based in Cincinnati, Ohio, and has over 1300 employees. They are a wholly owned subsidiary of Navient Corporation, a student loan provider. Their area of expertise is defaulted student loans, although they do deal with regular consumer debts as well. Frequent complaints have been made that accuse General Revenue Corporation of unethical debt collection practices. The Better Business Bureau’s website* indicates that 89 complaints have been lodged against them in the last three years.

According to PACER (Public Access to Court Electronic Records), several consumers pursued their complaints in the courtroom.

Need Help With General Revenue?

Call for a Free Case Evaluation Now!

Alleged Complaints Against General Revenue Corporation

Between May 23, 2011 and June 6, 2012, General Revenue Corporation sent a series of collection notices to consumers who had allegedly defaulted on their student loans. The plaintiff, a Minnesota resident who had taken out a loan from Citibank around 2007, received one of these letters and initiated a class action lawsuit on behalf of herself and anyone who received a letter.

The plaintiff claimed that General Revenue Corporation’s letter misstated the amount of time available to request a review of the student loan debt. Her attorney also accused the agency of multiple breaches of FDCPA, 15 U.S.C. §1692, including:

  • Falsely stating that a defaulted student loan borrower only has 30 days to request an administrative review of the enforceability or delinquent status of his or her account when federal law allows for 60 days
  • Failing to identify the school that the consumer took out the loan to attend when federal law requires such information to be included
  • Failing to explain how the costs are calculated
  • Failing to explain how to access records regarding the loan

The matter was later settled.

Need Help With General Revenue?

Call for a Free Case Evaluation Now!

How Can You Get General Revenue To Stop Calling?

If you receive a call from 800-347-8209, be aware that General Revenue Corporation is probably trying to collect payments on an alleged student loan or consumer debt default. Any written communications should be carefully examined for factual errors, as such alleged inaccuracies formed the foundation of Bible vs. General Revenue Corporation. One of the best ways to make sure that debt collectors stop any harassment is to get legal representation.

You can find out about how a lawyer can help stop debt collector harassment here:

Request written confirmation proving that you in fact owe the money, and why. Failure to provide you with these particulars within five (5) days is a violation of the FDCPA.

So is abusive, deceptive, or obstructive behavior: debt collectors may not threaten to garnish your wages, send you to jail, or refuse to identify themselves or disclose information about the debt to you.

If you believe that you are being harassed, contact an attorney who specializes in FDCPA matters, as you may be eligible for compensation of $1000 per FDCPA violation, plus additional damages for any suffering you experience.

**Case taken from PACER ( File number is 0:12-cv-01236-RHK-JSM, from United States District Court, District of Minnesota.

*Better Business Bureau information taken from:

Disclaimer: The content of this article serves only to provide information and should not be construed as legal advice. If you file a claim against General Revenue Corporation or any other third-party collection agency, you may not be entitled to any compensation.

Need Help With General Revenue?

Call for a Free Case Evaluation Now!

Helpful Resources

How Should I Start a Claim against General Revenue Corp.?*
Starting a Claim Against a Collection Agency

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
Be the first to comment

Leave a Comment

Write a comment below to share your experience. Or, instead you can send a secure message to our legal team.
Email & phone number are required to block spam, but will not be published.

Briefly describe your experience

Briefly describe your experience

What’s your name?

What’s your name?

What’s your email address?

Please enter a valid email address.

What’s your phone number?

Please enter a valid phone number.

Want to know if you could sue? Get a free legal evaluation.

Free Case Evaluation

    1. Please fill out your contact information:

    2. Has a debt collection done any of the following:

    By submitting above, I agree to the privacy policy and disclaimer and consent to be contacted by an agent via phone call or text message at the phone number(s) listed above, including wireless number(s). Calls may be auto-dialed/pre-recorded. Consent is not required to utilize our services.