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Updated on Author: Contributor: Sergei Lemberg

Are You Being Called By Fay Servicing, LLC?*


You’ve been trying to keep up with your growing credit card balance, but since your hours were cut back at work, you haven’t been able to pay the bills for three months now. As a result, collection agencies are harassing you nonstop.

If you are stressed by these constant attempts to collect money you don’t have, hire a consumer lawyer to help you put a stop to the harassment.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act (FDCPA) is a consumer protection law that was passed in 1977 and became law the following year. Unfortunately, there are many debt collectors who still go too far in their attempts to get you to pay. Common examples of FDCPA violations include:

  • Causing your phone to ring at all hours
  • Discussing the debt with your friends, family and neighbors
  • Using hostile and obscene language
  • Contacting you directly after you retain a lawyer
  • Deliberately reporting inaccurate information to the credit bureaus
  • Contacting you even after you dispute a debt

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Company Profile: Fay Servicing, LLC

If you are being called by Fay Servicing, LLC, more information about the company is below.

Fay Servicing, LLC is a financial services and debt collection agency located in Chicago, Illinois. It was founded in 2008, has several employees across multiple locations, and is managed by CEO Edward Fay.

The company specializes in collecting past due mortgages, and has drawn the attention of the authorities: in June 2017, the Consumer Financial Protection Bureau took action against the company for failing to provide mortgage borrowers with protections against foreclosure.

The PACER website also holds records suggesting that consumers who felt they were being harassed by Fay Servicing, LLC chose to go to court instead of pay.

Are You Being Called By Fay Servicing, LLC?*

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Alleged Violations against Fay Servicing, LLC

According to PACER, on or about May 11, 2014, Fay Servicing, LLC and U.S. Bank N.A. entered into an agreement with an Oregon consumer to obtain a judgment against him if they would not pursue a deficiency action against him.

Although he vacated the property as agreed the following July, Fay Servicing, LLC allegedly resumed collection efforts against him.

Feeling harassed by Fay Servicing, LLC, the consumer sued the agency for allegedly violating his rights in the following ways:

  • Continuing collection efforts after he had vacated the property
  • Misrepresenting the character, amount, or legal status of a debt
  • Communicating with him directly instead of his attorney

The matter was later dismissed.

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Hire a Consumer Lawyer

The phone numbers for Fay Servicing, LLC are:

Seeing them on your caller ID means that Fay Servicing, LLC is trying to speak with you, presumably about an overdue mortgage. If they persist in collection efforts after entering into a Settlement Agreement with you, hire a consumer lawyer who can help you protect your rights.

If you file a claim against Fay Servicing, LLC, you may receive an award of $1000 in per violation, so act now and stop the harassment sooner rather than later.

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Additional Resources

Case taken from PACER (pacer.gov). File number is Case 3:15-cv-02021-BR from the United States District Court for the District of Oregon, Portland Division.

*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Fay Servicing, LLC or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributor: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributor: Sergei Lemberg
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