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Updated on Author: Contributor: Sergei Lemberg

Are You Being Called By Executive Trustee Services?


If you have experienced financial setbacks that have sent your debts into arrears, debt collectors will eventually start to call. They will be persistent, but don’t be harassed or intimidated into payment arrangements you can’t afford.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act (FDCPA) requires debt collectors to be professional when collecting or attempting to collect a debt. Tactics like the following violate federal law and can give you grounds to sue the company.

● Swearing and calling you names
● Calling at all hours of the day and night
● Claiming that you have committed a crime
● Calling you outside of the hours of 8:00 a.m. and 9:00 p.m.
● Chasing you for a time-barred debt
● Making threats they cannot legally carry out

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Company Profile: Executive Trustee Services

If you are being called by Executive Trustee Services, more information about the agency is below.

Executive Trustee Services, which also does business as ETS Services, LLC, is a debt collection agency in Bloomington, Minnesota, with a second office in Burbank, California. It was founded in 2006, has 20 employees, and is managed by Joseph Pensabene. Archived legal files at PACER website show that those who felt harassed by Executive Trustee Services asserted their rights.

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Alleged Violations against Executive Trustee Services

According to PACER, on or around May 14, 2019, Executive Trustee Services tried to collect a mortgage debt from a California consumer by foreclosing on a property she owned. She insisted that the company misrepresented its authority to collect the debt and illegally attempted the foreclosure.

Feeling harassed by Executive Trustee Services, the consumer hired a consumer lawyer and sued the agency for:

● Using harassing means to collect a debt
● Lacking the authority to collect the debt from her

The matter was later settled.

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Hire a Consumer Lawyer

The phone numbers for this debt collection agency are:

● 1-714-730-2727
● 1-800-665-3932

If they show up on caller ID, Executive Trustee Services is on the line and may be trying to contact you about a mortgage debt. If they try to foreclose without legally assuming authority to do so, get a free case evaluation from a consumer lawyer and file a claim against Executive Trustee Services. You may potentially receive $1,000 per FDCPA violation. Being in debt does not automatically subject you to harassment, so see a lawyer and assert your rights.

*Case taken from PACER (www.pacer.gov). File number is Case 2:14-cv-04199-R-PJW from the United States District Court for the Central District of California, Los Angeles Division.

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Additional Resources

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Executive Trustee Services or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributor: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

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