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Updated on Author: Contributor: Sergei Lemberg

Are You Being Called By Eastern Revenue?*

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Are you being called by Eastern Revenue?* Here’s what you need to know

When you’re having financial challenges and can barely make ends meet, harassment by a debt collector can make matters even worse. Indebted consumers are often called names, embarrassed in front of friends and coworkers, and threatened with wage garnishment, but all of these pressure tactics are illegal under federal law.

Your Rights Under the FDCPA

In 1977 Congress passed the Fair Debt Collection Practices Act, or FDCPA. This consumer protection law gave consumers the right to dispute a debt, demand its verification, and demand no further contact from the collector. It also made it illegal for third-party collection agencies to use methods like those below.

  • Calling you constantly every day
  • Pretending to be police officers, government officials, or any other law enforcement figure
  • Discussing the debt with anyone except you, your spouse, or your attorney
  • Using profane and obscene language
  • Reporting false information to the credit bureaus
  • Failing or refusing to prove a debt exists and they are authorized to collect it

Is Eastern Revenue Calling You?

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Company Profile: Eastern Revenue

If you are being called by Eastern Revenue, information about the company is below.

Eastern Revenue is a debt collection company located in Wayne, Pennsylvania. It was established in 1989, has approximately 11-50 employees, and is managed by its President, Kyle Shanahan. Records retained at the PACER (Public Access to Court Electronic Records) website confirm that consumers who believed they were being harassed by Eastern Revenue challenged the company in federal court.

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Alleged Violations against Eastern Revenue

According to PACER, in or around mid-2011 Eastern Revenue started trying to collect a consumer debt from a Pennsylvania resident. She later complained that collectors called her up to eight times a day at her home and workplace, and that on one occasion Eastern Revenue threatened to return the debt to the creditor and take legal action if she did not reach a payment arrangement. One collector allegedly asked her to get help paying the debt, saying,“Doesn’t anyone care about you?!”

On or about October 30, 2011, she reached a payment arrangement with Eastern Revenue, allegedly in response to perceived threats and abusive behavior. She provided the company with her bank account information but changed her mind the following month and cancelled the arrangement. Although it allegedly agreed to her request, Eastern Revenue withdrew money from her account.

Feeling harassed by Eastern Revenue, she hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:

The matter was later settled.

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Hire an Attorney

The phone number for this collection firm are:

If you see any of these numbers on your caller ID when the phone rings, it means that you are being called by Eastern Revenue. If the company harasses you over the phone and threatens legal actions that never transpire, hire a consumer attorney. If you file a claim against Eastern Revenue and win, you could potentially be awarded $1,000 per violation as well as attorney’s fees, court costs, and any actual damages. The law is on your side when debt collectors cross the line, so never be too intimidated to fight back.

*Case taken from PACER (www.pacer.gov). File number is Case 2:12-cv-00126-TFM from the United States District Court for the Western District of Pennsylvania.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Eastern Revenue, or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributor: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributor: Sergei Lemberg
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