Most debt collectors work on a commission basis, so they try to get you to pay the debt immediately. This means that they’re more likely to swear at you, threaten lawsuits, and ignore disputes. Not only is this conduct offensive, it’s also illegal.
Your Rights Under the FDCPA
The Fair Debt Collection Practices Act, or FDCPA, requires debt collectors to treat you with respect when contacting you about a debt. Collection actions like those listed below are illegal and can result in fines and license revocation.
● Calling at inconvenient times
● Ignoring a cease communications request
● Contacting you at work after being told to stop
● Re-aging an old debt
● Yelling and swearing
● Pretending to be members of law enforcement
Company Profile: Duvera Billing Services
If you are being called by Duvera Billing Services, a synopsis of the agency’s history and operations is below.
Duvera Billing Services, which also does business as Duvera Financial, is a financing and debt collection agency in Carlsbad, California. It commenced operations in 2001, has 18 employees, and is managed by Mary Jones. Indexed consumer litigation records at the PACER website show that people who felt they were being harassed by Duvera Billing Services did not let themselves be pushed around.
Alleged Violations against Duvera Billing Services
According to PACER, in or around January 2016, Duvera Billing Services sent a collection letter to a California consumer. She advised the company that the account was not hers, that she was a victim of identity theft, and that she wanted the account removed from her credit report. However, when she checked her report the following March, the account was allegedly still being reported as valid.
Feeling harassed by Duvera Billing Services, the consumer filed a claim against the company for:
● Reporting inaccurate information to the credit bureaus
● Misrepresenting the legal status of the debt
The matter was later settled.
Hire a Consumer Lawyer
The phone numbers for this debt collection agency are:
If you notice them on your caller ID, it means that Duvera Billing Services is calling you about an unpaid debt. If you dispute the debt and they don’t notify the credit bureaus, hire a consumer lawyer and file a claim against Duvera Billing Services. You could potentially receive $1,000 per FDCPA violation. When debt collectors go too far, an attorney can help you demand compensation.
*Case taken from PACER (www.pacer.gov). File number is Case 5:16-cv-00847-PA-FFM from the United States District Court for the Central District of California, Eastern Division.
Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Duvera Billing Services or any other third-party collection agency, you may not be entitled to any compensation.