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Updated on Author: Contributing Author: Sergei Lemberg

Are You Being Called By Doctors Business Bureau?*

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When people encounter financial difficulties, paying their debts can be next to impossible. According to the Consumer Financial Protection Bureau, over 30 million Americans have a debt in collections at some point. It’s a situation that feels worse when the collection agency you are dealing with is rude and disrespectful, but you have rights that protect you from tolerating such treatment.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act (FDCPA) makes it illegal for third-party debt collectors to harass and intimidate you into paying a debt. Tactics like the following can cause a collection agency to lose its license.

  • Using profane and obscene language
  • Demanding amounts not supported by law or the original creditor agreement
  • Calling at inconvenient times, usually before 8:00 a.m. and after 9:00 p.m.
  • Threatening action they cannot legally take or have no intention of taking
  • Discussing the debt with anyone except you, your spouse, or your attorney
  • Failing to report a debt as disputed to the credit bureaus

Is the Doctors Business Bureau Calling You?

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Company Profile: Doctors Business Bureau

If you are being called by Doctors Business Bureau, then read on for more information about the company.

Doctors Business Bureau, also known as Pacific Collections, is a debt collection company located in Honolulu, Hawaii. It was established in 1968, has approximately 20 employees, and is managed by Franklin Pang. Records on file at the PACER (Public Access to Court Electronic Records) website confirm that consumers who felt they were being harassed by Doctors Business Bureau chose to fight back in court.

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Alleged Violations against Doctors Business Bureau

Plaintiff vs. Doctors Business Bureau**

According to PACER, on or about May 21, 2015, a Hawaii resident had a representative from Doctors Business Bureau call regarding two accounts showing on her credit report. She disputed these debts, but when she checked her credit report on or around June 26, 2015, it did not show that the accounts were disputed.

Feeling harassed by Doctors Business Bureau, the Plaintiff hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:

  • Using false, deceptive and misleading means to collect a debt
  • Reporting inaccurate information to the credit bureaus
  • Failing to report the debt as disputed

The matter was later dismissed.

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Hire an Attorney

The phone number for this collection agency is 1-808-532-8388. If it appears on your caller ID when the phone rings, it means that you are being called by Doctors Business Bureau. If they fail or refuse to report a debt as disputed to the credit bureaus, gather the information you need to file a claim and hire a consumer attorney.

If you file a claim against Doctors Business Bureau and win, you could potentially be awarded $1,000 per violation as well as attorney’s fees, court costs, and any actual damages. Don’t tolerate abusive behavior; the law is on your side.

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The content of this article serves only to provide information and should not be consted as legal advice. If you file a claim against Doctors Business Bureau, or any other third-party collection agency, you may not be entitled to any compensation.

**Case taken from PACER ( File number is Case 1:15-cv-05625-MKB-VMS from the United States District Court for the Eastern District of New York.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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