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Updated on Author: Contributor: Sergei Lemberg

Is Creditors Financial Group Calling You?*

Is Creditors Financial Group calling you? Here’s what you need to know.

The last person you want to hear from is a debt collector. When the name and number of a collection agency appears on your caller ID, it means that your finances are problematic and you’re unable to make the minimum payments on your financial obligations.

If the collector won’t accept a payment plan you can afford, your wages could be ultimately be garnished. Some people become so distressed at the prospect that they deal with the situation by declaring personal bankruptcy.
Don’t let a debt collector stress you out to that point.

The Fair Debt Collection Practices Act, or FDCPA, was passed in 1977 to protect consumers from predatory and unethical collection agents. The law forbids actions like the following during debt collection attempts.

  • Calling at inconvenient times, primarily before 8:00 a.m. and after 9:00 p.m. your time
  • Shouting, yelling, and making threats that they cannot legally act upon
  • Talking to your friends, neighbors, and coworkers about the debt
  • Contacting you at work after you make it clear that your employer does not allow you to take such calls
  • Pretending to be attorneys, police officers, and other law enforcement personnel
  • Contacting you after you’ve sent a formal cease communications request

Not all debt collectors are reined in by the FDCPA. Creditors Financial Group is a collection agency located in Aurora, Colorado. It was established in 1997 and employs between 20 and 49 people. Records archived at the PACER (Public Access to Court Electronic Records) website confirm that Creditors Financial Group has been sued by frustrated consumers who felt that their rights were being violated during debt collection attempts.

According to PACER**, on or around early March 2013, a consumer began receiving calls on her cell phone from Creditors Financial Group regarding a credit card debt. When she told them that she was unable to pay, the representative she spoke to allegedly pressed her to make a payment anyway.

After this conversation, the consumer stopped answering the agency’s calls because she felt that, given her financial situation and the company’s alleged unwillingness to accept her response to their requests to pay, further exchanges were futile until she became able to make a payment.

In or around early April 2013, Creditors Financial Group called her parents’ number. Upon receiving the phone call, the consumer’s mother informed her that someone was on the line. She took the call and told the collector not to call her parents’ phone number again, but the calls allegedly continued, with messages even being left on their answering machine.

These messages referenced the debt, which embarrassed her. One collector even called her brother’s cell phone.

The consumer filed a complaint that accused Creditors Financial Group of the following FDCPA violations:

  • Discussing her debt with her brother and parents without her consent (15 U.S.C. §1692c(b))
  • Engaging in harassing behavior in order to collect a debt (15 U.S.C. § 1692d)
  • Using deceptive means in connection with the collection the alleged debt (15 U.S.C. §1692e)

The matter was later dismissed.

The phone numbers for Creditors Financial Group is 1-888-298-7107 and 1-303-369-2345. If either number appears on your caller ID, a debt collector is trying to get in touch with you about a debt you may or may not owe. If they discuss your situation with uninvolved third parties and keep contacting you even after you insist you cannot pay, see a consumer attorney.

Such actions violate the FDCPA, and your attorney can help you pursue the matter in court. You could potentially win $1,000 per FDCPA violation plus court costs and attorney fees. No matter how much money you owe, a debt collector may not disregard your rights while collecting. Those who do could end up owing you money in the end.

**Case taken from PACER ( File number is (Case 3:13-cv-01044-JBA, from United States District Court, District of Connecticut)


The content of this article serves only to provide information and should not be construed as legal advice. If you file a claim against Creditors Financial Group or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributor: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributor: Sergei Lemberg
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      By submitting above, I agree to the privacy policy and disclaimer and consent to be contacted by an agent via phone call or text message at the phone number(s) listed above, including wireless number(s). Calls may be auto-dialed/pre-recorded. Consent is not required to utilize our services.