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By Contributing Author: Sergei Lemberg Updated on

Are You Being Called By Creditors Collection Services?*

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Are you being called by Creditors Collection Services?* Here’s what you need to know.

The average U.S. household carries a credit card balance of $15,000. Making the minimum payments can become overwhelming if you lose your job get divorced, or happens to reduce your cash flow. If debt collectors start calling, they may be abusive in their payment demands. If they are, you have grounds to take legal action.

Your Rights Under the FDCPA

In 1977 Fair Debt Collection Practices Act, or FDCPA, was passed to halt the abusive collection tactics being practiced by third-party debt collectors. Today, any collection agency that uses strategies like those below can be fined or lose their license.

  • Using abusive and / or obscene language
  • Calling your workplace and mentioning the debt to your co-workers
  • Claiming to be police officers or federal agents
  • Swearing, raising their voice, and making threats they have no intention of carrying out
  • Leaving voice messages that do not identify the collector and the purpose of their call
  • Calling before 8:00 a.m. and after 9:00 p.m. in your time zone

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Company Profile: Creditors Collection Services

If you are being called by Creditors Collection Services, information about the company is below.

Creditors Collection Services is a debt collection agency located in Albany, Oregon. It opened for business in 1963, has approximately 14 employees, and is managed by its President, Georgia M. Lane. Litigation records viewable at the PACER (Public Access to Court Electronic Records) website confirms that consumers who felt that they were being harassed by Creditors Collection Services chose to challenge the agency in federal court.

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Alleged Violations against Creditors Collection Services

Tom Anderson vs. Creditors Collection Services*

According to PACER, on March of 2013, Creditors Collection Services allegedly called the mother of Nebraska resident Tom Anderson and advised her that her son owed $3000 to Paypal. The language used was allegedly abusive as well. In response, Mr Anderson called the agency and told a supervisor that he did not owe the alleged debt and that they did not have the correct information. He also asked for debt validation and ordered the company not to have any further contact with his parents regarding the matter.

However, on July 11, 2013, Creditors Collection Services allegedly called his parent’s house and told his father that they were going to sue Tom and call all of his family and friends. Mr. Anderson also received a message from a collector who identified herself as “Debra Jones” indicating that a “case” was filed against him and that he must appear “for a deposition” in the case that week or further papers would be filed against him in the alleged lawsuit.

Feeling harassed by Creditors Collection Services, he hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:

  • Using false, deceptive, or misleading means to collect a debt
  • Misrepresenting the character, amount, or legal status of the debt
  • Attempting to collect an amount not authorized by law
  • Discussing the alleged debt with his friends and family
  • Misrepresenting that a lawsuit was filed
  • Failing to validate the debt

The matter was later dismissed.

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Hire an Attorney

The phone numbers for this debt collection agency are as follows:

If you ever see either number on your caller ID when the phone rings, it means that you are being called by Creditors Collection Services, likely about an alleged debt. If they try to expedite payment by discussing the debt with your family and threatening lawsuits, call a consumer attorney immediately, as abusing consumers in this manner is against the law.If you file a successful claim against Creditors Collection Services, you may be awarded $1,000 per FDCPA violation plus attorney fees and court costs. When debt collectors go too far, the law gives you the resources to assert your rights.

*Case taken from PACER ( File number is Case 8:13-cv-00283-TDT from the United States District Court for the District of Nebraska.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Creditors Collection Services, or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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