Have debt collectors started to harass you? Are they calling you at the crack of dawn, have embarrassing conversations with your boss, and threatening lawsuits to scare you into paying?
The law limits the actions collection agencies can take when asking you to pay a debt, so if you’re being subjected to such mistreatment, contact a consumer lawyer who can restore your peace of mind.
Your Rights Under the FDCPA
In order to help curb abusive debt collection practices, Congress passed the Federal Fair Debt Collections Practices Act, or FDCPA, to protect indebted consumers from being bullied into bankruptcy. Actions like those below are illegal and can lead to serious consequences like heavy fines and license revocation:
- Threatening that non-payment will result in your arrest or imprisonment
- Using profane and obscene language
- Ignoring a cease communications request
- Failing or refusing to validate the debt
- Calling before 8:00 a.m. and after 9:00 p.m. in your time zone
- Pretending to be police officers or attorneys
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Company Profile: Creditor Claims of America, Inc.
If you are being called by Creditor Claims of America, Inc., information about the company and its operations are below.
Creditor Claims of America, Inc. is a debt collection agency located in Silver Spring, Maryland. It opened for business in 1961, has a small staff, and is managed by its President, Robert Rutsch.
A quick review of records archived at the PACER website suggests that many consumers who felt that they were being harassed by Creditor Claims of America, Inc. chose to have the matter decided in court instead of pay.
![Are You Being Called By Creditor Claims of America, Inc.?*]()
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Alleged Violations against Creditor Claims of America, Inc.
According to PACER, in or around early 2011, Creditor Claims of America, Inc. began trying to collect a debt from a Maryland consumer. She later complained that collectors called her workplace several times even after being told to stop, discussed the debt with her coworkers, and even caused her to be reprimanded by her supervisor, who stated that “these calls can’t happen at work.”
She added that the collectors were “nasty and rude.” When she told one of them to not call her a work, the person allegedly screamed, “I’ll call whenever I want!”
They also allegedly threatened her with legal action and faxed documentation of the debt to her workplace, creating an embarrassing and humiliating situation for her. The company allegedly added interest and fees in violation of the original debt agreement.
Feeling harassed by Creditor Claims of America, Inc., the consumer sued the agency for damaging her rights under the FDCPA in the following ways:
- Discussing her debt with third parties
- Calling her at work after being told to stop
- Calling her at inconvenient times and places
- Failing to send her a debt validation notice
The matter was later settled.
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Hire a Consumer Lawyer
The phone numbers for Creditor Claims of America, Inc. are:
When these numbers show up on your caller ID, it means that Creditor Claims of America, Inc. is looking to speak with you. If they use abusive language and go out of their way to harass you in front of your coworkers, seek the assistance of a consumer lawyer who can prepare and file a claim against Creditor Claims of America, Inc.
The company could be ordered to pay your legal costs as well as $1000 per FDCPA violation, so fight back when a debt collector pushes you too far.
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Additional Resources
Case taken from PACER (www.pacer.gov). File number is Case 8:11-cv-00151-JFM from the United States District Court for the District of Maryland, Southern Division.
*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Creditor Claims of America, Inc., or any other third-party collection agency, you may not be entitled to any compensation.