Contents [hide]
- 1| Company Profile: Credence Resource Management, LLC
- 2| Who does Credence Resource Management, LLC Collect For?
- 3| Alleged Violations against Credence Resource Management, LLC
- 4| How many complaints are there against Credence Resource Management?
- 5| Your Rights Under the FDCPA
- 6| How Often Can Credence Resource Management Call?
- 7| How To Stop Credence Resource Managements Calls?
- 8| Can Credence Resource Management Sue Me or Garnish my Wages?
- 9| Can I Sue Credence Resource Management for Harassment?
- 10| Does Credence Resource Management Hurt My Credit Score?
- 11| Credence Resource Management Contact Information
- 12| Additional Resources
Company Profile: Credence Resource Management, LLC
Credence Resource Management, LLC is a legitimate debt collection agency based in Dallas, Texas. It has branch offices in San Jose, California and Bellevue, Washington, and two large centers in Pune, India. The company opened for business in 2013 and is managed by owner Karan Negi.
The company has a B rating with the Better Business Bureau. A review of records held at the PACER website confirms that people who believed that they were being harassed by Credence Resource Management, LLC hired legal representation and pursued damages.
Who does Credence Resource Management, LLC Collect For?
Credence Resource Management conducts collection activities for healthcare, phone, utilities, and credit card companies. The company does not provide specific detail on their collections website regarding their services and compliance policy, but does provide debtors a place to pay off their alleged dues. The terms and conditions section of the website additionally states, “This communication is from a debt collector. This is an attempt to collect a debt and any information obtained will be used for the purpose.”
Credence Resource Management utilizes automatic dialing, frequently called “robocalls,” skip-tracing, letters, and other conventional debt collection strategies. They also purchase consumer data and scrub it to find the best phone numbers and addresses, to determine if a customer’s phone number is a mobile phone, and to find any and all insurance coverage that a customer may need for the collection of health care debt.
Alleged Violations against Credence Resource Management, LLC
According to PACER, in or around March 2017, Credence Resource Management, LLC allegedly started calling a Colorado consumer to collect a debt. On or about March 18, 2017, he sent a written cease and desist request via email to the company stating that he wanted no further contact.
Around three days later, he received an email confirming receipt of his request, but on or about March 21, 2017, Credence Resource Management, LLC allegedly called him twice in the same day, with one of the calls taking place after 9:00 p.m.
Feeling harassed by Credence Resource Management, LLC, the consumer retained a lawyer and sued the firm for:
- Ignoring a cease and desist request
- Calling him after 9:00 p.m. in his time zone
The matter was later resolved.