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Updated on Author: Contributor: Sergei Lemberg

Are You Being Called By Continental Credit Control, Inc.?*

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Are you being called By Continental Credit Control, Inc.?* Here’s what you need to know

If you have experienced financial setbacks that have caused you to fall behind on your debt payments, debt collectors will eventually be in touch, and not all of them will be civil or treat you with respect. Don’t let yourself be harassed or bullied into payment arrangements you can’t afford- call an attorney instead.

Your Rights Under the FDCPA

Legally, third-party debt collectors are not allowed to be unprofessional when they contact you about a debt. The Fair Debt Collection Practices Act, or FDCPA, imposes significant penalties on companies that use collection tactics like the following:

  • Calling you before 8:00 a.m. and after 9:00 p.m. your time
  • Threatening you with consequences or actions they can’t legally take or have no intention of taking
  • Contacting you after you have sent a cease and desist letter
  • Pretending to be attorneys or law enforcement officials
  • Using profane and obscene language
  • Failing or refusing to report a debt as disputed to the credit bureaus

Is Continental Credit Control, Inc. Calling You?

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Company Profile: Continental Credit Control, Inc.

If you are being called by Continental Credit Control, Inc., information about the company is below.

Continental Credit Control, Inc. is a debt collection company located in Santa Barbara, California. It was established in 1982, has approximately 15 employees, and is managed by its President, Shawn Suhr. According to its website, the company is the “#1 collection agency in Santa Barbara”. According to lawsuit dockets viewable at the PACER (Public Access to Court Electronic Records) website, many consumers who felt they were being harassed by Continental Credit Control, Inc. fought back in court and even received substantial judgment awards.

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Alleged Violations against Continental Credit Control, Inc.

According to PACER, on or around November 5, 2015 Continental Credit Control, Inc. sent a collection letter to a California resident regarding an alleged medical debt. The letter made reference to dispute rights, but was not followed up by a debt validation letter within five days as required by law.

Feeling harassed by Continental Credit Control, Inc., she hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:

The matter was later dismissed.

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Hire an Attorney

The phone numbers for this debt collection agency are as follows:

If any of these numbers appear on your caller ID in response to an incoming call, be aware that you are being called by Continental Credit Control, Inc.. If they misrepresent your dispute rights and fail to send the required debt validation letter, hire a consumer attorney who can help you file a claim against Continental Credit Control, Inc.. If you win your claim, you could potentially receive $1,000 per FDCPA violation plus court costs and attorney fees. No matter how much a collection agency may want your money, violating your rights to collect it could be a costly mistake.

*Case taken from PACER (www.pacer.gov). File number is Case 5:16-cv-06224-EJD from the United States District Court for the Northern District of California, San Jose Division.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Continental Credit Control, Inc., or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributor: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributor: Sergei Lemberg
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