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Updated on Author: Contributor: Sergei Lemberg

Are You Being Called By Consumer Portfolio Services, Inc.?*


Are you being called by Consumer Portfolio Services, Inc.? Stand up to abuse!

The average American household has a revolving credit card balance of $15,000. It’s a high sum that can consume a significant portion of your income in interest payments.

If you run into financial problems and can no longer keep covering the debt, your creditors will eventually turn the accounts over to a collection agency, and not all of them are civil or even legal in their approach.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act, or FDCPA, was passed in 1977 and regulates what third-party collectors can say and do while attempting to collect a debt. It prohibits actions like those below.

  • Using profane and abusive language
  • Calling you at work after being informed that your boss does not permit such calls
  • Discussing the debt with anyone except the you, your attorney, spouse, or co-signer
  • Calling at unreasonable and inconvenient times, such as before 8:00 a.m. or after 9:00 p.m. in your time zone
  • Calling you several times per day using an autodialer
  • Pretending to be police officers or government agents

 Consumer Portfolio Services, Inc Stop Calling Debt Harrasment Lawyer

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Company Profile: Consumer Portfolio Services, Inc.

If you are being called by Consumer Portfolio Services, Inc., information about the company is below.
Consumer Portfolio Services, Inc. is a debt collection agency headquartered in Irvine, California. It was founded in 1991, has 957 employees in branches across five states, and is managed by its President, Charles Bradley. The company currently has a B+ rating with the Better Business Bureau.

Records archived at the PACER (Public Access to Court Electronic Records) website indicate that several consumers who felt they were being harassed by Consumer Portfolio Services, Inc. fought back in court.

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Alleged Violations against Consumer Portfolio Services, Inc.

According to PACER, Consumer Portfolio Services, Inc. started calling the cell phone of a Pennsylvania resident in an attempt to collect an alleged debt. She later complained that she had never been sent a debt validation letter, and that the calls continued even after she asked them to stop.

Feeling harassed by Consumer Portfolio Services, Inc., he hired a consumer attorney and sued the company for allegedly violating the FDCPA in the following ways:

  • Using harassing and oppressive means to collect a debt
  • Using unfair and unconscionable means to collect a debt
  • Failing to send a debt validation notice

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Hire an Attorney

The phone numbers for Consumer Portfolio Services, Inc. are:

    ● 1-800-924-0364
    ● 1-888-469-4520

If you see either of these numbers on your caller ID, it means that you are being called by Consumer Portfolio Services, Inc. If they keep calling your cell phone despite repeated requests to stop, hire a consumer attorney.

Harassment is illegal under the FDCPA, and if you file a claim against Consumer Portfolio Services, Inc. and win, a judge could award you compensation for attorney’s fees, court costs, any actual damages, and up to $1000 per violation of the FDCPA.

Don’t let yourself be abused: fight back against abusive debt collectors and their underhanded tactics.

**Case taken from PACER (www.pacer.gov). File number is Case 3:15-cv-01378-WJN from the United States District Court for the Middle District of Pennsylvania.

*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Consumer Portfolio Services, Inc., or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributor: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributor: Sergei Lemberg
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