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By Contributing Author: Sergei Lemberg Updated on

Called By Consumer Collection Management, Inc.?*

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Are you being called by Consumer Collection Management, Inc.?* Here’s what you need to know

Every year, the Federal Trade Commission receives complaints about debt collectors going too far during the collection process. These consumers are called constantly, verbally abused and threatened, and embarrassed in front of their friends and family. If you are being hounded in this manner, read on and learn about your rights as an indebted consumer.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act, or FDCPA, limits what third-party debt collectors can say or do when contacting you. If they use methods like those below, they’re breaking the law and can face substantial fines.

  • Swearing and using profane language
  • Threatening to ruin your credit if you don’t pay
  • Calling at all hours of the day and night
  • Failing or refusing to validate the debt
  • Contacting you after you have sent a cease and desist letter
  • Calling you before 8:00 a.m. and after 9:00 p.m. in your time zone

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Company Profile: Consumer Collection Management, Inc.

If you are being called by Consumer Collection Management, Inc., information about the company is below.

Consumer Collection Management, Inc. is a debt collection company located in St. Louis, Missouri. It was established in 179, has 35 employees, is managed by its owner, Stacy Koester. It currently has a D- rating with the Better Business Bureau. Records on file at the PACER (Public Access to Court Electronic Records) website confirm that some consumers who believed they were being harassed by Consumer Collection Management, Inc. refused to pay and opted to litigate the matter in court.

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Alleged Violations against Consumer Collection Management, Inc.

According to PACER, on October 23, 2014, Consumer Collection Management, Inc. mailed a collection letter to an Illinois resident concerning a medical debt. It stated, in part:

As of the date of this letter you owe $ 307.26. Because of interest, late charges, other charges that may vary from day to day, the amount due on the day you pay may be greater. Hence, if you pay the amount shown above, an adjustment may be necessary.

She believed that this was a misleading statement in that there was no interest, late fees, or other charges due or owing on the past due account.

Feeling harassed by Consumer Collection Management, Inc., she hired a consumer attorney and sued the company for allegedly violating the FDCPA by using false, deceptive and misleading means to collect a debt.

The matter was later settled.

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Hire an Attorney

The phone number for this collection attorney is:

If you see either number on your caller ID when the phone rings, it means that you are being called by Consumer Collection Management, Inc. If you receive demand letters that misrepresent the amount owing, hire a consumer attorney who can help you file a claim against Consumer Collection Management, Inc.. If you win your case, you may receive $1,000 per FDCPA violation plus court costs, attorney fees, and appropriate damages. When a debt collector disregards your rights, let an attorney help you get the compensation you deserve.

*Case taken from PACER ( File number is 2:15-cv-02248-CSB-EIL from the United States District Court for the Central District of Illinois, Urbana Division.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Consumer Collection Management, Inc., or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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