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Updated on Author: Contributing Author: Sergei Lemberg

Are You Being Called By Collection Management Company?

Stop the

You have legal rights. We can help.


If circumstances leave you unable to make the minimum payments on credit cards and medical bills, debt collectors will soon be calling. If you are being bullied by a collection agency because you’ve experienced financial difficulties, learn more about your rights as a consumer.

Your Rights Under the FDCPA

Some collection agencies are so abusive that the Federal Trade Commission receives regular complaints. The Fair Debt Collection Practices Act (FDCPA) prohibits collection agencies from bullying you to collect a debt, so if it is happening to you, call a lawyer.

● Using the phone to harass you by calling constantly
● Threatening you with nonexistent legal action
● Demanding payment for a time-barred debt
● Contacting you directly when they know that you have an attorney
● Reporting incorrect information to the credit bureaus
● Adding illegal service fees to the original debt

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Company Profile: Collection Management Company

If you are being called by Collection Management Company, a company background is below.

Collection Management Company, which also does business as Credit Management Company, is a debt collection agency located in Pittsburgh, Pennsylvania. It opened for business in 1966, has 11 employees, and is managed by its President, Mary Lou Muti. Litigation records archived at the PACER website show that people responded to being harassed by Collection Management Company by opting to sue.

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Alleged Violations against Collection Management Company*

According to information on the PACER website, in or around late 2017, Collection Management Company contacted a Florida consumer to collect a debt. He complained that he and his attorney had already disputed the debt with the original creditor, so the agency should have known that he had legal representation for the debt.

Feeling harassed by Collection Management Company, the consumer sued the company for contacting him directly when he had an attorney.

The case was later settled.

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Hire a Consumer Lawyer

The phone numbers for Collection Management Company are as follows:

● 1-800-472-1483
● 1-866-368-1565
● 1-412-937-0900

If they show up on your caller ID when you’re at home or work, it is confirmation that Collection Management Company is calling you. If they call you and send letters when they know or should know that you have a consumer lawyer, you file a claim against Collection Management Company. You could potentially receive $1,000 per FDCPA violation, so don’t hesitate to seek legal help.

*Case taken from PACER ( File number is Case 8:18-cv-00138-RAL-AAS from the United States District Court for the Middle District of Florida, Tampa Division.

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Additional Resources

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Collection Management Company or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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