Debt collectors don’t always care about laws designed to protect consumers. This is why you need to be informed about your rights when you owe a debt and a collection agency harasses you trying to collect it.
Your Rights Under the FDCPA
Debt collectors are required to abide by the Fair Debt Collection Practices Act, or FDCPA, which protects consumers from being harassed into bankruptcy and penalizes collection agencies who use tactics like the following:
● Leaving vague and misleading messages
● Using profane or obscene language
● Discussing the debt with your friends, family and neighbors
● Calling you before 8:00 a.m. and after 9:00 p.m.
● Pretending to be attorneys, police officers, or federal agents
● Demanding collection fees in addition to the original debt
Company Profile: Clearspring Loan Services, Inc.
If you are being called by Clearspring Loan Services, Inc., more information about the company is below.
Clearspring Loan Services, Inc., which also does business as Acqura Loan Services, is a debt collection agency in Frisco, Texas. It was established in 2007, has 31 employees, and is managed by Noah Long. Legal files at the PACER website verify that those who believed that Clearspring Loan Services, Inc. was harassing them chose to stand their ground.
Alleged Violations against Clearspring Loan Services, Inc.
According to PACER, on or around June 8, 2015, Clearspring Loan Services, Inc. sent a collection letter to a California consumer regarding an alleged mortgage loan account. This loan, which had gone into foreclosure, had been delinquent since around 2006, making it legally uncollectible. The consumer also claimed that the letter did not contain the disclosures required by law.
Feeling harassed by Clearspring Loan Services, Inc., the consumer got a free consultation from a consumer lawyer and then sued the agency for:
● Failing to clarify his rights
● Trying to collect a time-barred debt
The matter was later settled.
Hire a Consumer Lawyer
The phone numbers for this debt collector are:
If they show up on your caller ID, be warned that you are being called by Clearspring Loan Services, Inc.. If they demand payment for a debt that is long out of statute, hire a consumer lawyer and file a claim against Clearspring Loan Services, Inc. You could potentially win $1,000 per FDCPA violation, so don’t let yourself be bullied- when a collection agency mistreats you, you could emerge the winner in court.
*Case taken from PACER (www.pacer.gov). File number is Case 8:15-cv-01031-AB-E from the United States District Court for the Central District of California, Santa Ana Division.
Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Clearspring Loan Services, Inc. or any other third-party collection agency, you may not be entitled to any compens