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Updated on Author: Contributing Author: Sergei Lemberg

Called By Claims America, LLC? Here’s What to Know*

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Called By Claims America, LLC? Here’s What to Know*

Few things make you feel out of control like a debt collector who chases you relentlessly for money you don’t have. They tell you that they can keep calling until you pay, but that’s not true. The reality is that consumer harassment by third-party debt collectors is illegal and you have the ability to make it stop.

Your Rights Under the FDCPA

The Fair Debt Collections Practices Act (FDCPA) is a consumer protection measure that specifies how a debt collector may communicate with consumers about paying a debt. Any company that uses methods like these can be fined and even closed down permanently.

  • Disclosing the existence of your debt to third parties
  • Collecting a debt discharged in bankruptcy
  • Threatening to press criminal charges against you
  • Calling you at inconvenient times
  • Making abusive accusations
  • Trying to collect a debt you do not owe

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Company Profile: Claims America, LLC

If you are being called by Claims America, LLC, you can find more information about the company below.

Claims America, LLC, which also does business as RSI Claims Process Services, is a debt collection company located in Snellville, Georgia. It opened for business in 2006, has fewer than 10 employees, and is managed by Steve McPherson. Public records archived at the PACER website indicate that consumers who believed that they were being harassed by Claims America, LLC took the agency to court and won compensation.

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Alleged Violations against Claims America, LLC*

According to information on the PACER website, in or around February 2008, Claims America, LLC allegedly started trying to collect a debt from a Pennsylvania consumer by calling constantly and threatening to sue him if he didn’t pay. He finally agreed to settle the debt for over $3,000. When accepting the settlement, the agency sent him a letter suggesting that it had already received a judgement against him for over $10,000.

In January 2009, Claims America, LLC tried to collect a charged-off Discover Card debt by calling a Maryland consumer’s mother and leaving a detailed voicemail about the debt. When the consumer called back and said that the debt was time-barred, a collector allegedly told her that the deadline was reset when new collection efforts began and threatened to send the sheriff over unless she settled the debt, so she did.

However, when it was allegedly represented that a judgement had been received against her, she disputed the debt. Her dispute was allegedly followed by a call from a collector who identified himself as a “special investigator for RSI.”

Feeling harassed by Claims America, LLC, the consumers sued the agency for:

  • Misrepresenting the character, amount, or legal status of a debt
  • Using false, deceptive, and misleading means to collect a debt
  • Disclosing information about the debt to third parties
  • Using harassing and abusive means to collect a debt
  • Using unfair and unconscionable means to collect a debt
  • Threatening action it cannot legally take

A judge awarded each consumer $1,000 plus attorney fees.

Called By Claims America, LLC? Here's What to Know*

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Hire a Consumer Lawyer

The phone numbers for this debt collection agency are:

If any of these numbers flash on your caller ID, seek legal advice, as it means that Claims America, LLC is trying to reach you. If they try to deceive you into settling a debt and disclose information about the debt to your friends or family, hire a consumer lawyer and file a claim against Claims America, LLC. The agency may be ordered to compensate you by paying $1,000 per FDCPA violation, so stand your ground when a debt collector gets out of line.

Need Help With Claims America?

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Additional Resources

*Case taken from PACER ( File number is Case 2:09-cv-00797-SD from the United States District Court for the Eastern District of Pennsylvania.

Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Claims America, LLC or any other third-party collection agency, you may not be entitled to any compensation.

About the author:

Contributing Author: Sergei Lemberg

Sergei Lemberg is a consumer rights attorney, practicing since 2006, whose practice focuses on consumer law, class actions and personal injury litigation. He is known for a United States Supreme Court case (Facebook v. Duguid) defending consumers from autodialers under the Telephone Consumer Protection Act of 1991 to send unsolicited text messages. He is also the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.

See more posts from Contributing Author: Sergei Lemberg
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